H&R Block
Receptionist role at H&R Block
Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also uphold a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best. As a seasonal Receptionist, you will focus on providing a welcoming experience that wows clients now and in the future.
- Answer phones and greet clients in a friendly, personalized manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs have been met during service, both in person, over the phone, or virtually.
- Maintain office cleanliness and organize resources with team members.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Sales/marketing experience (preferred).
- Experience working in a fast‑paced environment.
- Previous customer service experience.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficiency and ability to use Microsoft Office.
Benefits
- Employee Assistance Program with Health Advocate.
- Well‑being program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (additional eligibility requirements).
Pay Range
$11.00 – $27.00/Hr.
Equal Opportunity Employer
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.