Overview
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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
What you'll bring to the team
- Answer phones and greet clients in a friendly, inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients for appointments
- Ensure all client needs are met in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
Experience & Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience (preferred)
- Previous experience in a customer service environment
- Experience working in a fast‑paced environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program
- Wellbeing program, BetterYou
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Medical coverage, 401k retirement plan and Employee Stock Purchase Plan
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.