H&R Block is hiring: Receptionist in Worcester

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Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture where everyone feels like they belong.

A Typical Day

Helping others is what we do best here and you will get to see the impact of your work firsthand. As a seasonal Client Service Professional/Receptionist you will focus on how to wow clients now and in the future.

Qualifications

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

What you'll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your Expertise

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

Why work for us

At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

Pay Range Information

$11.00 - $27.00 per hour.

Equal Opportunity Employment

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.