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About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.
A Typical Day
Helping others is what we do best. You will see the impact of your work, building client relationships that grow stronger each year.
As a seasonal Client Service Professional / Receptionist, you’ll focus on wowing clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients in the way they prefer
- Ensure all client needs are met during service both in person, over the phone, or virtually
- Maintain office cleanliness and the organization of resources with team members
- Other duties as assigned
Experience and Skills
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Well‑being program, BetterYou, to build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements)
- Click here to check out all available benefits
Seniority level
- Not Applicable
Employment type
- Full‑time
Job function
- Administrative
- Retail
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.