Join to apply for the Receptionist role at H&R Block in Miami, FL.
About H&R Block
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high performing, connected culture where everyone feels like they belong.
Typical Day
Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.
What You’ll Bring to the Team
- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best‑suited tax professional for their needs.
- Schedule clients how they would like to be scheduled.
- Help ensure all clients’ needs have been met during service both in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Other duties as assigned.
Your Expertise
- Experience working in a fast‑paced environment.
- Previous experience in a customer service environment.
- Ability to multi‑task.
- Strong organizational and time‑management skills.
- Computer proficient with the ability to use Microsoft Office.
Requirements
- High school diploma or equivalent.
- Ability to work flexible schedule and/or in multiple locations.
- Sales/marketing experience.
Why Work for Us
- Employee Assistance Program with Health Advocate.
- Wellbeing program, BetterYou, to help you build healthy habits.
- Neurodiversity and caregiver support available to you and your family.
- Various discounts on everyday items and services.
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
Community & Equal Opportunity
At H&R Block we remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on best company lists and surrounded by colleagues who support each other's growth.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.