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This range is provided by DSG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$29.74/hr - $29.74/hr
About the Job
Job Summary
Join MedStar Health as an Office Assistant, where you'll play a key role in supporting patients, clinical staff, and daily department operations. This position is ideal for someone who enjoys helping others, thrives in a fast-paced healthcare setting, and takes pride in keeping things running smoothly behind the scenes.
As a valued member of the care team, you'll assist with patient registration, scheduling, insurance coordination, and front-office support—all while ensuring every patient has a positive, seamless experience from check-in to check-out.
Primary Duties
- Greet and assist patients both in person and by phone, providing exceptional customer service.
- Register and schedule patients accurately, verify insurance, and manage co-payments.
- Support clinical staff by preparing rooms, maintaining supplies, and ensuring smooth daily operations.
- Process and track patient information, authorizations, and documentation in the electronic health record (EHR).
- Assist with administrative tasks such as billing support, report preparation, and maintaining organized records.
Minimum Qualifications
- Education: High school diploma or GED required; Associate's degree preferred.
- Experience: 2 or more years of customer service experience required; prior experience in a medical office or outpatient setting preferred.
- Skills: Excellent communication, organization, and computer skills; ability to multitask and work collaboratively in a team environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Administrative and Support Services
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