Hyatt Hotels Corporation
Front Office Host – Full Time | Luxury Hospitality | Alila Napa Valley
Hyatt Hotels Corporation, Napa, California, United States, 94559
Front Office Host – Full Time | Luxury Hospitality | Alila Napa Valley
US - CA - Napa
Front Office
Hourly/Entry Level Employee
Full-time
21.00 Hourly US Dollar (USD) pay basis
Summary At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences.
At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team.
At Alila Napa Valley, our Front Office Hosts play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk.
You’ll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you’re passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we’d love to hear from you.
Why Work With Us
Competitive salary and benefits package
Paid time off from date of hire
Medical, dental, and vision insurance
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations.
Responsibilities
Welcome guests and assist with check-in/check-out procedures
Respond to guest inquiries and requests in person and over the phone with professionalism and care
Share accurate information about resort amenities, services, and local attractions
Maintain a clean, organized, and inviting front desk area
Collaborate with other departments to ensure timely guest service
Support front office procedures including billing and administrative tasks
Provide concierge-level assistance when needed
Be flexible with scheduling, including mornings, evenings, weekends, and holidays
Qualifications
One year previous experience in front desk or guest services in luxury hospitality preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Positive, professional attitude and commitment to exceptional service
Willingness to learn and grow within a luxury hospitality setting
Physical Requirements
Ability to stand for extended periods and move throughout the property.
Capable of lifting, pushing, or pulling up to 25 pounds as needed.
Frequent use of computer systems, phones, and standard office equipment.
Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
Be part of a team that delivers elevated, personalized service in one of Napa Valley’s most tranquil and sophisticated destinations. If you're ready to lead with heart and hospitality, we’re ready for you.
#J-18808-Ljbffr
Front Office
Hourly/Entry Level Employee
Full-time
21.00 Hourly US Dollar (USD) pay basis
Summary At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences.
At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team.
At Alila Napa Valley, our Front Office Hosts play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk.
You’ll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you’re passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we’d love to hear from you.
Why Work With Us
Competitive salary and benefits package
Paid time off from date of hire
Medical, dental, and vision insurance
12 free nights at Hyatt hotels worldwide + colleague rates
$1,000 annual wellness/education reimbursement
A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley’s most serene and sophisticated destinations.
Responsibilities
Welcome guests and assist with check-in/check-out procedures
Respond to guest inquiries and requests in person and over the phone with professionalism and care
Share accurate information about resort amenities, services, and local attractions
Maintain a clean, organized, and inviting front desk area
Collaborate with other departments to ensure timely guest service
Support front office procedures including billing and administrative tasks
Provide concierge-level assistance when needed
Be flexible with scheduling, including mornings, evenings, weekends, and holidays
Qualifications
One year previous experience in front desk or guest services in luxury hospitality preferred
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Positive, professional attitude and commitment to exceptional service
Willingness to learn and grow within a luxury hospitality setting
Physical Requirements
Ability to stand for extended periods and move throughout the property.
Capable of lifting, pushing, or pulling up to 25 pounds as needed.
Frequent use of computer systems, phones, and standard office equipment.
Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
Be part of a team that delivers elevated, personalized service in one of Napa Valley’s most tranquil and sophisticated destinations. If you're ready to lead with heart and hospitality, we’re ready for you.
#J-18808-Ljbffr