ING Group
Financial Markets | Front Office Support, Middle Office | Vice President | NYC
About ING
In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
We foster a culture where individuality is encouraged. Our environment aims to be fun, friendly and supportive, where you can be yourself and maximize your contributions. ING Americas follows a hybrid work model with in-office and remote flexibility. Hybrid arrangements vary by business area.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
About the position
Front Office Support (FOS) sits within Financial Markets and supports both Sales and Trading. FOS provides support to various Sales and Trading teams within ING Financial Markets LLC and ING Capital Markets LLC. It serves as a primary contact between Financial Markets and the wider Support function. Partners include: Legal, Credit Risk, Compliance, Operations, GSO/Outsourced Providers, and other FM departments within Wholesale Banking offices in Amsterdam, London and Singapore.
About the department
Over time, tasks have shifted from operational and risk-oriented departments to the front office. This has created additional strain on front office staff and reduced time for commercial activities such as client prospecting. ING Financial Services LLC is seeking a Vice President to lead the Front Office Support team for Financial Markets in New York City. The role covers coverage of new and existing ING relationships in the Americas. The role is specific to one or more business areas depending on the candidate’s background and expertise. You will work as a player/coach of the Front Office Support/Middle Office team and report to the Head of FM NY Business Management.
Responsibilities
The primary role is to assist with non-execution activities for the trading function.
Trading Support – End-to-end support across trade lifecycles and post-trade event management through to maturity.
System and Product Support – Deep knowledge of detailed trade flows across FM products and platforms.
In certain circumstances, trade support requires booking and amendment of trades within the periodic lifecycle of a trade, including exception handling processes, intercompany booking flow and other adjustments within trading platforms.
The successful candidate will train across specific deal capture platforms related to specific products and will understand the end-to-end trade flow process from pricing and execution through settlement and reconciliation.
Trade Support Coverage: Credit Trading, Rates, FX/MM, GSF, and Commodities.
FO Systems Covered: Bloomberg, Murex, Anvil, Sophis, Summit, PEGA and Vantage.
Main Duties and Responsibilities of Role
Act as a liaison on behalf of FM Front Office towards all second-line and outsourced support teams, developing knowledge of necessary processes to drive operational excellence and achieve positive outcomes.
Contact point for operations, counterparties and market counterparties across settlement issues, fails and claim management processes.
Lifecycle trade management.
Exception handling across FO platforms, booking logic.
Break handling/reconciliation.
Back-to-Back booking flows.
Ad-hoc Support
Outside of day-to-day activities FOS are also required to provide additional ad-hoc support using extensive knowledge of end-to-end process flows, systems, operations and their position within the FM network.
Examples (not exhaustive):
Regulatory and Administrative Support – Providing liaison and administrative support for onboarding and maintenance of clients, brokers, market counterparts, CCPs, etc.
Provide link between eCommerce infrastructure, our client base, and the business. Assist with legal documentation related to client relationships, regulatory or product-specific documentation.
Project support where required, such as system migration, new regulation, process enhancements, trade floor migration, etc.
Qualification/Education
Minimum of 5 years of experience
Bachelor’s degree in business or a closely related quantitative field
Background in Financial Services to trading / sales desk
Understanding of financial markets and regulatory requirements
Results-oriented with the ability to work under pressure and adapt quickly in fast-paced environments or when there are challenging deadlines
Planning and organization skills to complement attention to detail
Analytical and problem-solving skills
Self-starter who takes initiative
Excellent client (internal/external) interaction skills
Ability to work with speed and accuracy (Excel skills desirable)
Series 7 and 63 required
We offer you
An exciting position within a dynamic Support function as part of a wider FM organisation.
A dynamic international working environment with innovative colleagues supporting your endeavours (Dealing room based in New York).
A progressive and agile way of working, where new ideas are valued ahead of convention.
Furthermore, you can count on a range of opportunities to invest in your personal and professional growth with:
The possibility to grow within an international organization.
The possibility to participate in courses and trainings.
Salary Range: $140,000-$180,000
We offer comprehensive health benefits, a generous 401k savings plan, and competitive PTO, along with a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for commuting and fitness.
ING is an equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities.
ING Bank does not have a commercial banking license in the U.S. and therefore is not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products including commercial lending and a full range of FM products and services.
#J-18808-Ljbffr
In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
We foster a culture where individuality is encouraged. Our environment aims to be fun, friendly and supportive, where you can be yourself and maximize your contributions. ING Americas follows a hybrid work model with in-office and remote flexibility. Hybrid arrangements vary by business area.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
About the position
Front Office Support (FOS) sits within Financial Markets and supports both Sales and Trading. FOS provides support to various Sales and Trading teams within ING Financial Markets LLC and ING Capital Markets LLC. It serves as a primary contact between Financial Markets and the wider Support function. Partners include: Legal, Credit Risk, Compliance, Operations, GSO/Outsourced Providers, and other FM departments within Wholesale Banking offices in Amsterdam, London and Singapore.
About the department
Over time, tasks have shifted from operational and risk-oriented departments to the front office. This has created additional strain on front office staff and reduced time for commercial activities such as client prospecting. ING Financial Services LLC is seeking a Vice President to lead the Front Office Support team for Financial Markets in New York City. The role covers coverage of new and existing ING relationships in the Americas. The role is specific to one or more business areas depending on the candidate’s background and expertise. You will work as a player/coach of the Front Office Support/Middle Office team and report to the Head of FM NY Business Management.
Responsibilities
The primary role is to assist with non-execution activities for the trading function.
Trading Support – End-to-end support across trade lifecycles and post-trade event management through to maturity.
System and Product Support – Deep knowledge of detailed trade flows across FM products and platforms.
In certain circumstances, trade support requires booking and amendment of trades within the periodic lifecycle of a trade, including exception handling processes, intercompany booking flow and other adjustments within trading platforms.
The successful candidate will train across specific deal capture platforms related to specific products and will understand the end-to-end trade flow process from pricing and execution through settlement and reconciliation.
Trade Support Coverage: Credit Trading, Rates, FX/MM, GSF, and Commodities.
FO Systems Covered: Bloomberg, Murex, Anvil, Sophis, Summit, PEGA and Vantage.
Main Duties and Responsibilities of Role
Act as a liaison on behalf of FM Front Office towards all second-line and outsourced support teams, developing knowledge of necessary processes to drive operational excellence and achieve positive outcomes.
Contact point for operations, counterparties and market counterparties across settlement issues, fails and claim management processes.
Lifecycle trade management.
Exception handling across FO platforms, booking logic.
Break handling/reconciliation.
Back-to-Back booking flows.
Ad-hoc Support
Outside of day-to-day activities FOS are also required to provide additional ad-hoc support using extensive knowledge of end-to-end process flows, systems, operations and their position within the FM network.
Examples (not exhaustive):
Regulatory and Administrative Support – Providing liaison and administrative support for onboarding and maintenance of clients, brokers, market counterparts, CCPs, etc.
Provide link between eCommerce infrastructure, our client base, and the business. Assist with legal documentation related to client relationships, regulatory or product-specific documentation.
Project support where required, such as system migration, new regulation, process enhancements, trade floor migration, etc.
Qualification/Education
Minimum of 5 years of experience
Bachelor’s degree in business or a closely related quantitative field
Background in Financial Services to trading / sales desk
Understanding of financial markets and regulatory requirements
Results-oriented with the ability to work under pressure and adapt quickly in fast-paced environments or when there are challenging deadlines
Planning and organization skills to complement attention to detail
Analytical and problem-solving skills
Self-starter who takes initiative
Excellent client (internal/external) interaction skills
Ability to work with speed and accuracy (Excel skills desirable)
Series 7 and 63 required
We offer you
An exciting position within a dynamic Support function as part of a wider FM organisation.
A dynamic international working environment with innovative colleagues supporting your endeavours (Dealing room based in New York).
A progressive and agile way of working, where new ideas are valued ahead of convention.
Furthermore, you can count on a range of opportunities to invest in your personal and professional growth with:
The possibility to grow within an international organization.
The possibility to participate in courses and trainings.
Salary Range: $140,000-$180,000
We offer comprehensive health benefits, a generous 401k savings plan, and competitive PTO, along with a broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for commuting and fitness.
ING is an equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities.
ING Bank does not have a commercial banking license in the U.S. and therefore is not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products including commercial lending and a full range of FM products and services.
#J-18808-Ljbffr