Equinox
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Front Desk Associates, Plano
role at
Equinox
Equinox Group is a high‑growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life—and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands—SoulCycle and Equinox Hotels—are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
We are passionate about high performance living and practice what we preach—investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details and never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.
Job Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
Professionally greet members and guests
Scan membership IDs upon member entrance
Answer phones professionally
Respond to member questions, concerns, and discrepancies
Update member accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid‑day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with related tasks
Qualifications
Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Essential Physical Requirements
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50 lbs at a time
Additional Information
Complimentary club membership
Perks and incentives with our products and services, including personal training, Pilates, spa, and shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Other
Industries Wellness and Fitness Services
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Front Desk Associates, Plano
role at
Equinox
Equinox Group is a high‑growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life—and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands—SoulCycle and Equinox Hotels—are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
We are passionate about high performance living and practice what we preach—investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details and never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.
Job Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.
Professionally greet members and guests
Scan membership IDs upon member entrance
Answer phones professionally
Respond to member questions, concerns, and discrepancies
Update member accounts if needed
Maintain an orderly and clean work area
Ability to work opening/closing/mid‑day shifts
Ability to tour members
Provide the highest level of customer service to members, prospective members, and guests
Aid other departments with related tasks
Qualifications
Minimum of 1 year in customer service or related experience
High school diploma/GED required or equivalent work experience
Reliable, professional, computer literate, energetic, and friendly
Preferably interested in health, fitness, and/or sports
Friendly, vibrant, and outgoing
Must be able to effectively communicate in person, via email, and via phone
Essential Physical Requirements
Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
Must be able to perform pushing, pulling and lifting up to 50 lbs at a time
Additional Information
Complimentary club membership
Perks and incentives with our products and services, including personal training, Pilates, spa, and shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Other
Industries Wellness and Fitness Services
#J-18808-Ljbffr