AP Recruiters & Associates
Collections Specialist
Houston, TX 77070
12 Months Contract
Overview of the Role Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist, you'll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic, professional communication and strategic account management.
Key Responsibilities
Manage assigned accounts to ensure timely collection of outstanding payments
Contact customers via multiple channels (phone, email, mail) to collect overdue payments
Review and analyze aging reports to prioritize collection efforts strategically
Negotiate flexible payment plans with customers facing financial challenges
Document all collection interactions and efforts comprehensively in company systems
Collaborate with customer service and billing teams to resolve discrepancies
Prepare follow-up correspondence, including demand letters and past-due notices
Recommend accounts for write-off or legal action when appropriate
Monitor and report on accounts receivable and collection activity status
Contribute to developing collection policies and procedures for continuous improvement
Ensure strict compliance with company policies and regulatory requirements
Required Skills & Qualifications
Bachelor's degree in finance, accounting, business administration, or related field (preferred)
Proven experience in collections, accounts receivable, or related field
Strong understanding of billing and collections procedures
Exceptional communication and negotiation abilities
Proficiency in Microsoft Office Suite, particularly Excel; accounting software experience preferred
Ability to multitask effectively and meet deadlines in fast-paced environments
Outstanding problem-solving skills with keen attention to detail
Customer-focused mindset with professional diplomacy
Knowledge of FDCPA and relevant compliance requirements
Perks of Working with AP Recruiters & Associates
Competitive pay rate: Up to $28/hour (depending on experience)
Access to exciting opportunities with industry-leading clients
Professional development and career advancement support
Dedicated recruiter guidance throughout your contract
Streamlined onboarding process
Opportunity to build your professional network in the energy sector
About the Client Our client is a leading innovator in the American energy sector, committed to building a sustainable future through clean, reliable energy solutions. With operations spanning multiple states and serving millions of customers, they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity, innovation, and community engagement, offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive, growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.
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Houston, TX 77070
12 Months Contract
Overview of the Role Join a dynamic Credit Risk team where your expertise in collections will directly impact financial stability and customer satisfaction. As a Collections Specialist, you'll play a vital role in maintaining healthy cash flow while building lasting customer relationships through empathetic, professional communication and strategic account management.
Key Responsibilities
Manage assigned accounts to ensure timely collection of outstanding payments
Contact customers via multiple channels (phone, email, mail) to collect overdue payments
Review and analyze aging reports to prioritize collection efforts strategically
Negotiate flexible payment plans with customers facing financial challenges
Document all collection interactions and efforts comprehensively in company systems
Collaborate with customer service and billing teams to resolve discrepancies
Prepare follow-up correspondence, including demand letters and past-due notices
Recommend accounts for write-off or legal action when appropriate
Monitor and report on accounts receivable and collection activity status
Contribute to developing collection policies and procedures for continuous improvement
Ensure strict compliance with company policies and regulatory requirements
Required Skills & Qualifications
Bachelor's degree in finance, accounting, business administration, or related field (preferred)
Proven experience in collections, accounts receivable, or related field
Strong understanding of billing and collections procedures
Exceptional communication and negotiation abilities
Proficiency in Microsoft Office Suite, particularly Excel; accounting software experience preferred
Ability to multitask effectively and meet deadlines in fast-paced environments
Outstanding problem-solving skills with keen attention to detail
Customer-focused mindset with professional diplomacy
Knowledge of FDCPA and relevant compliance requirements
Perks of Working with AP Recruiters & Associates
Competitive pay rate: Up to $28/hour (depending on experience)
Access to exciting opportunities with industry-leading clients
Professional development and career advancement support
Dedicated recruiter guidance throughout your contract
Streamlined onboarding process
Opportunity to build your professional network in the energy sector
About the Client Our client is a leading innovator in the American energy sector, committed to building a sustainable future through clean, reliable energy solutions. With operations spanning multiple states and serving millions of customers, they are recognized for their forward-thinking approach to renewable energy and exceptional customer service. This organization values diversity, innovation, and community engagement, offering employees the opportunity to contribute to meaningful environmental initiatives while developing their careers in a supportive, growth-oriented environment. Their Houston location serves as a vital hub for their expanding operations in Texas.
#J-18808-Ljbffr