RAYUS Radiology
Overview
RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. This is a full-time position working Monday-Friday, 8:30am - 5:00pm, with potential for an occasional Saturday shift. DailyPay implementation is contingent upon initial set-up period.
Essential Duties and Responsibilities Registration (55%)
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Puses imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
Insurance (20%)
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
Scheduling (20%)
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
Performs other duties as assigned (5%)
Requirements Required:
High school diploma or equivalent
Working knowledge of Microsoft Office
1-2 years customer service experience
Proficient with using computer systems and typing
Preferred:
Previous medical office experience
Medical terminology and office background
Insurance knowledge
Bilingual
About RAYUS RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
Note: DailyPay implementation is contingent upon initial set-up period.
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Essential Duties and Responsibilities Registration (55%)
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Puses imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
Insurance (20%)
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
Scheduling (20%)
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
Performs other duties as assigned (5%)
Requirements Required:
High school diploma or equivalent
Working knowledge of Microsoft Office
1-2 years customer service experience
Proficient with using computer systems and typing
Preferred:
Previous medical office experience
Medical terminology and office background
Insurance knowledge
Bilingual
About RAYUS RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
Note: DailyPay implementation is contingent upon initial set-up period.
#J-18808-Ljbffr