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Diamonds Direct

Front Office Support FT

Diamonds Direct, Raleigh, North Carolina, United States, 27601

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Description

Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.

The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO !

Requirements

Previous customer service / front desk experience

Experience in a luxury retail environment preferred

Good organizational and multi-tasking abilities

Ability to pass background check and drug screening

Excellent oral communication skills

Sit or Stand for long periods of time

Working Saturdays are a must

Summary

Greet customers and initiate a luxury experience

Professional and welcoming presentation

Ability to maintain composure in high pressure and fast-paced environment

Answer and direct calls of multi-line phone system

Assist with inventory counts and store open and / or close

Type appraisals

Proficient computer skills

Prepare outgoing mail

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

A commitment to personal excellence

Inclusive team player with a positive attitude

Dependable

A passion for the jewelry industry

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