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American Family Fitness

Front Desk

American Family Fitness, Fredericksburg, Virginia, us, 22403

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Overview Join to apply for the

Front Desk

role at

American Family Fitness .

Responsibilities

Arrive five to ten minutes early to read and sign the communication log.

Dress in appropriate attire with a nametag.

Clock in under your employee number.

Greet members and guests by name upon arrival in a pleasant and cordial manner.

Understand and implement guest policy.

Monitor member check-in by verifying membership card and photo ID.

Understand and administer the "UPS" system for the membership directors.

Answer the phone promptly (within a few rings) and direct calls appropriately; take detailed messages including name and phone number, and initial messages.

Record all reservations with a name and phone number and your initials.

Take names on the sign-up sheet for the Strong class up to one hour in advance.

Attend mandatory monthly meetings.

Collect and log fees; provide receipts; secure payments (cash, credit card, or check) and attach receipts as required, including member number, name, and payment type.

Open and close the club according to the opening/closing duties list.

Inform all members of upcoming activities, promotions, and policy changes.

Maintain a clean and attractive front desk area.

Prepare new member packets.

Prepare and log status forms.

Seniority level

Entry level

Employment type

Part-time

Job function

Administrative

Industries

Wellness and Fitness Services

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