Lutheran Family Services
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ACT Employment Vocational Specialist
role at
Lutheran Family Services .
Assertive Community Treatment (ACT) is an evidence‑based practice that improves outcomes for adults with severe and persistent mental illness (SPMI) who are most at risk of psychiatric crisis, hospitalization, and involvement with the criminal justice system. The ACT Employment Vocational Specialist helps clients achieve their employment and vocational goals by providing direct support, job coaching, and connecting them with community employers and resources. This individual works closely with other ACT team members to ensure comprehensive, person‑centered care that supports clients’ recovery and well‑being.
Job Duties
Assess client vocational skills, interests, and goals to create tailored employment plans.
Assist clients with job searches, applications, and interview preparation.
Provide job‑related coaching and support to help clients maintain employment.
Offer workplace skills training in communication, time management, and conflict resolution.
Facilitate groups or workshops on vocational topics such as resume writing and career planning.
Provide on‑call support and intervention on a rotating schedule, including evening, weekend, and holiday hours as scheduled.
Support clients in obtaining necessary certifications or training for their chosen fields.
Build relationships with local employers to identify job opportunities suitable for clients.
Educate employers about hiring individuals with mental health challenges and advocate for inclusive workplaces.
Coordinate with community programs and resources to expand vocational opportunities.
Collaborate with ACT team members to integrate employment services into comprehensive care plans.
Transport clients to medical appointments or community resources as needed.
Attend team meetings to share updates on client progress and employment‑related challenges.
Track employment outcomes and provide data for program evaluation and improvement.
Participate in training and professional development to enhance service delivery.
Promote recovery‑oriented, trauma‑informed care that fosters independence and wellness.
Complete all required documentation in a timely and accurate manner, including but not limited to treatment plans, progress notes, and discharge summaries.
Participate in quality improvement initiatives and ensure fidelity to ACT model standards.
Perform other job‑related duties as needed.
Required Skills / Abilities
Strong knowledge of vocational rehabilitation principles and supported employment models.
Excellent communication, interpersonal, and advocacy skills.
Ability to build relationships with employers, community partners, and clients.
Ability to work independently and collaboratively in a team setting.
Organizational and problem‑solving skills to address employment barriers.
Proficiency in Microsoft Office Suite and electronic health record systems.
Awareness and sensitivity of our constituents and the populations served by employees.
Regular and predictable attendance, and promptness for work.
Commitment to uphold the mission, vision, and values of Lutheran Family Services.
Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
Position Competencies
Relationship Building
Advocacy
Adaptability
Organization
Helping
Education & Experience
High school diploma or equivalent required; bachelor’s degree in social work, public health, or a related field preferred.
2 years’ experience in vocational counseling, supported employment, or related role.
Familiarity with trauma‑informed care principles and person‑centered practices.
Demonstrated understanding of and ability to work with people of diverse backgrounds.
Bilingual in English and another language preferred (preferred languages align with languages spoken by our client populations, including but not limited to Spanish, Arabic, etc.).
Physical Requirements
Prolonged periods of standing, walking, driving, and sitting at a desk and using a computer.
In‑office work and field environment with travel to other worksites and/or community sites.
Company‑issued laptop and cell phone.
Provide on‑call support and intervention as needed, including evening, weekend, and holiday hours.
Valid driver’s license, proof of liability auto insurance, and ability to drive a personal vehicle on a daily basis to transport clients safely within the community.
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin. Seniority level Entry level
Employment type Full‑time
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ACT Employment Vocational Specialist
role at
Lutheran Family Services .
Assertive Community Treatment (ACT) is an evidence‑based practice that improves outcomes for adults with severe and persistent mental illness (SPMI) who are most at risk of psychiatric crisis, hospitalization, and involvement with the criminal justice system. The ACT Employment Vocational Specialist helps clients achieve their employment and vocational goals by providing direct support, job coaching, and connecting them with community employers and resources. This individual works closely with other ACT team members to ensure comprehensive, person‑centered care that supports clients’ recovery and well‑being.
Job Duties
Assess client vocational skills, interests, and goals to create tailored employment plans.
Assist clients with job searches, applications, and interview preparation.
Provide job‑related coaching and support to help clients maintain employment.
Offer workplace skills training in communication, time management, and conflict resolution.
Facilitate groups or workshops on vocational topics such as resume writing and career planning.
Provide on‑call support and intervention on a rotating schedule, including evening, weekend, and holiday hours as scheduled.
Support clients in obtaining necessary certifications or training for their chosen fields.
Build relationships with local employers to identify job opportunities suitable for clients.
Educate employers about hiring individuals with mental health challenges and advocate for inclusive workplaces.
Coordinate with community programs and resources to expand vocational opportunities.
Collaborate with ACT team members to integrate employment services into comprehensive care plans.
Transport clients to medical appointments or community resources as needed.
Attend team meetings to share updates on client progress and employment‑related challenges.
Track employment outcomes and provide data for program evaluation and improvement.
Participate in training and professional development to enhance service delivery.
Promote recovery‑oriented, trauma‑informed care that fosters independence and wellness.
Complete all required documentation in a timely and accurate manner, including but not limited to treatment plans, progress notes, and discharge summaries.
Participate in quality improvement initiatives and ensure fidelity to ACT model standards.
Perform other job‑related duties as needed.
Required Skills / Abilities
Strong knowledge of vocational rehabilitation principles and supported employment models.
Excellent communication, interpersonal, and advocacy skills.
Ability to build relationships with employers, community partners, and clients.
Ability to work independently and collaboratively in a team setting.
Organizational and problem‑solving skills to address employment barriers.
Proficiency in Microsoft Office Suite and electronic health record systems.
Awareness and sensitivity of our constituents and the populations served by employees.
Regular and predictable attendance, and promptness for work.
Commitment to uphold the mission, vision, and values of Lutheran Family Services.
Support Lutheran Family Services in the organization’s objective to be a diverse, equitable, inclusive, and accessible workplace.
Position Competencies
Relationship Building
Advocacy
Adaptability
Organization
Helping
Education & Experience
High school diploma or equivalent required; bachelor’s degree in social work, public health, or a related field preferred.
2 years’ experience in vocational counseling, supported employment, or related role.
Familiarity with trauma‑informed care principles and person‑centered practices.
Demonstrated understanding of and ability to work with people of diverse backgrounds.
Bilingual in English and another language preferred (preferred languages align with languages spoken by our client populations, including but not limited to Spanish, Arabic, etc.).
Physical Requirements
Prolonged periods of standing, walking, driving, and sitting at a desk and using a computer.
In‑office work and field environment with travel to other worksites and/or community sites.
Company‑issued laptop and cell phone.
Provide on‑call support and intervention as needed, including evening, weekend, and holiday hours.
Valid driver’s license, proof of liability auto insurance, and ability to drive a personal vehicle on a daily basis to transport clients safely within the community.
Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin. Seniority level Entry level
Employment type Full‑time
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