JCPenney
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Home Furnishings 1.0 - Christiana Mall
role at
JCPenney As a
Home Furnishings 1.0 associate , you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. Primary Responsibilities Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to customer issues. Promotes FindMore, assists with credit, reward, and gift card programs, and engages customers to support the company's credit application process. General Operations - Participates in inventory processes and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses. Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including the iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies & Accomplishments Results: Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide excellent customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity: Proactively improve the customer experience; show confidence and courage to do what’s right; take action with energy and urgency. In addition to a competitive wage, this position offers
1% commission on net sales
of qualified merchandise. What You Get If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on paid vacation and other benefits, please visit the benefits site. About JCPenney JCPenney is a shopping destination for diverse, working American families. With inclusivity at its core, the company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop—from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on social platforms. Pay Range USD $15.00/Hr - USD $18.75/Hr. Job specifics Seniority level : Entry level Employment type : Part-time Job function : Other Industries : Retail Note: Referrals increase your chances of interviewing at JCPenney.
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Home Furnishings 1.0 - Christiana Mall
role at
JCPenney As a
Home Furnishings 1.0 associate , you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. Primary Responsibilities Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to customer issues. Promotes FindMore, assists with credit, reward, and gift card programs, and engages customers to support the company's credit application process. General Operations - Participates in inventory processes and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses. Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including the iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies & Accomplishments Results: Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide excellent customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity: Proactively improve the customer experience; show confidence and courage to do what’s right; take action with energy and urgency. In addition to a competitive wage, this position offers
1% commission on net sales
of qualified merchandise. What You Get If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on paid vacation and other benefits, please visit the benefits site. About JCPenney JCPenney is a shopping destination for diverse, working American families. With inclusivity at its core, the company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The company and its 50,000 associates worldwide serve customers where, when, and how they want to shop—from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrated 120 years as an iconic American brand. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on social platforms. Pay Range USD $15.00/Hr - USD $18.75/Hr. Job specifics Seniority level : Entry level Employment type : Part-time Job function : Other Industries : Retail Note: Referrals increase your chances of interviewing at JCPenney.
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