Goddard Riverside
Aging Services Case Manager (LSNC West 65 Older Adult Center)
Goddard Riverside, New York, New York, us, 10261
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Aging Services Case Manager (LSNC West 65 Older Adult Center)
role at
Goddard Riverside .
Job Location:
Lincoln Square - New York, NY
Position Type:
Full‑Time
Salary Range:
$48,000 – $52,000 per year
Schedule:
Monday‑Friday, 35 hours per week (8 am – 4 pm) with late hours (4–6 pm) and occasional weekend duties during summer.
Position Summary:
The Senior Center Case Manager supports older adults to maintain independence and dignity while aging in place. The role provides individualized case assistance and comprehensive support to ensure seniors have access to the resources, services, and advocacy they need to thrive safely and comfortably in their own homes.
Roles, Responsibilities, and Essential Duties
Provide comprehensive support and advocacy for older adults on entitlements, healthcare, mental health, food assistance, housing, financial security, and social services.
Conduct annual assessments and reassessments, home visits for homebound seniors, and evaluate needs to connect them with essential services.
Assess clients for cognitive changes and implement appropriate interventions, referrals, and support.
Identify and respond to potential elder abuse, neglect, or financial exploitation, collaborating with APS, law enforcement, and legal services when necessary.
Accompany seniors to medical, social service, or legal appointments when needed.
Maintain accurate documentation in NYC Aging online database and ensure compliance with program, agency, and funder guidelines.
Plan and facilitate support groups, educational workshops, and wellness sessions.
Connect caregivers to support services, including consultations, counseling, and referrals.
Educate family members on aging‑related challenges and available community resources.
Assist families with long‑term care planning, Medicaid applications, and elder care options.
Coordinate medical appointments and provide transportation and follow‑up reminders.
Monitor seniors’ health and respond promptly to crisis situations, coordinating emergency services or hospital care as needed.
Collaborate with healthcare providers and community resources to ensure comprehensive, continuous care.
Oversee and coordinate friendly visiting and telephone reassurance services.
Encourage participation in center activities, social programs, and community initiatives.
Actively participate in staff meetings, case conferences, and professional development training.
Engage in program evaluation and contribute to service improvement initiatives.
Assist in daily operations of LSNC Aging Services, responding to client needs and crisis situations.
Organize and support client engagement programs and outreach efforts.
Perform additional duties as assigned by the supervisor in alignment with primary responsibilities.
Qualifications & Educational Requirements
Bachelor’s degree (BA, BS, or BSW) in social work, psychology, gerontology, or a related field; MSW preferred.
Minimum of two years of professional experience with older adults in case management, social services, or healthcare settings.
Fluency in a second language (Spanish, Cantonese/Mandarin, or Russian) preferred.
Deep sensitivity to the needs, strengths, and challenges of the older adult population.
Strong work ethic and ability to manage multiple priorities in a dynamic, fast‑paced environment.
Excellent written and verbal communication skills; ability to write clear, concise case notes.
Strong problem‑solving skills and ability to assess situations and respond effectively.
Proficiency in engaging older adults who may have disabilities or mental health conditions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to quickly learn and navigate electronic databases for case management documentation.
Prior experience with DFTA Peer Place (STARS) database preferred.
Physical & Work Environment Requirements
Ability to circulate within the senior center, engage with clients in common areas, and escort individuals to appointments.
Ability to stand, walk frequently, and participate in programming activities.
Ability to travel locally for home visits, hospital visits, and fieldwork.
Work environment includes a NYCHA senior center with shared office space on the second floor, accessible by elevator.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Aging Services Case Manager (LSNC West 65 Older Adult Center)
role at
Goddard Riverside .
Job Location:
Lincoln Square - New York, NY
Position Type:
Full‑Time
Salary Range:
$48,000 – $52,000 per year
Schedule:
Monday‑Friday, 35 hours per week (8 am – 4 pm) with late hours (4–6 pm) and occasional weekend duties during summer.
Position Summary:
The Senior Center Case Manager supports older adults to maintain independence and dignity while aging in place. The role provides individualized case assistance and comprehensive support to ensure seniors have access to the resources, services, and advocacy they need to thrive safely and comfortably in their own homes.
Roles, Responsibilities, and Essential Duties
Provide comprehensive support and advocacy for older adults on entitlements, healthcare, mental health, food assistance, housing, financial security, and social services.
Conduct annual assessments and reassessments, home visits for homebound seniors, and evaluate needs to connect them with essential services.
Assess clients for cognitive changes and implement appropriate interventions, referrals, and support.
Identify and respond to potential elder abuse, neglect, or financial exploitation, collaborating with APS, law enforcement, and legal services when necessary.
Accompany seniors to medical, social service, or legal appointments when needed.
Maintain accurate documentation in NYC Aging online database and ensure compliance with program, agency, and funder guidelines.
Plan and facilitate support groups, educational workshops, and wellness sessions.
Connect caregivers to support services, including consultations, counseling, and referrals.
Educate family members on aging‑related challenges and available community resources.
Assist families with long‑term care planning, Medicaid applications, and elder care options.
Coordinate medical appointments and provide transportation and follow‑up reminders.
Monitor seniors’ health and respond promptly to crisis situations, coordinating emergency services or hospital care as needed.
Collaborate with healthcare providers and community resources to ensure comprehensive, continuous care.
Oversee and coordinate friendly visiting and telephone reassurance services.
Encourage participation in center activities, social programs, and community initiatives.
Actively participate in staff meetings, case conferences, and professional development training.
Engage in program evaluation and contribute to service improvement initiatives.
Assist in daily operations of LSNC Aging Services, responding to client needs and crisis situations.
Organize and support client engagement programs and outreach efforts.
Perform additional duties as assigned by the supervisor in alignment with primary responsibilities.
Qualifications & Educational Requirements
Bachelor’s degree (BA, BS, or BSW) in social work, psychology, gerontology, or a related field; MSW preferred.
Minimum of two years of professional experience with older adults in case management, social services, or healthcare settings.
Fluency in a second language (Spanish, Cantonese/Mandarin, or Russian) preferred.
Deep sensitivity to the needs, strengths, and challenges of the older adult population.
Strong work ethic and ability to manage multiple priorities in a dynamic, fast‑paced environment.
Excellent written and verbal communication skills; ability to write clear, concise case notes.
Strong problem‑solving skills and ability to assess situations and respond effectively.
Proficiency in engaging older adults who may have disabilities or mental health conditions.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to quickly learn and navigate electronic databases for case management documentation.
Prior experience with DFTA Peer Place (STARS) database preferred.
Physical & Work Environment Requirements
Ability to circulate within the senior center, engage with clients in common areas, and escort individuals to appointments.
Ability to stand, walk frequently, and participate in programming activities.
Ability to travel locally for home visits, hospital visits, and fieldwork.
Work environment includes a NYCHA senior center with shared office space on the second floor, accessible by elevator.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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