Resource Innovations
Customer Service and Rebate Processing Specialist
Resource Innovations, Salt Lake City, Utah, United States, 84193
Job Description
Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist, you will be providing customer service support over calls and email. You will also support data entry into various database applications. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Responsibilities
Receive data and sourcing documents, compile, sort, interpret and verify data to be entered. Provide basic troubleshooting and recommend solutions Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Provide customer service activities such as responding to emails and phone calls. Other duties as assigned. Requirements
High school diploma or equivalency 6-12 months of related work experience in a call center environment Fluent in English Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred Skills, Education And Experience
Fluent in Spanish Experience with various Microsoft programs, including Word, Excel, Access Strong attention to detail Strong organizational and prioritization skills and ability to multi-task Experience in a data entry processing and customer centric call center environment Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status.
#J-18808-Ljbffr
Resource Innovations is seeking a Customer Service and Rebate Processing Specialist to join our growing dynamic team. As a Customer Service and Rebate Processing Specialist, you will be providing customer service support over calls and email. You will also support data entry into various database applications. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Responsibilities
Receive data and sourcing documents, compile, sort, interpret and verify data to be entered. Provide basic troubleshooting and recommend solutions Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents. Communicate effectively as part of team approach with other departments in servicing customers. Provide customer service activities such as responding to emails and phone calls. Other duties as assigned. Requirements
High school diploma or equivalency 6-12 months of related work experience in a call center environment Fluent in English Interest in sustainability and passionate about making a meaningful impact on the environment. Preferred Skills, Education And Experience
Fluent in Spanish Experience with various Microsoft programs, including Word, Excel, Access Strong attention to detail Strong organizational and prioritization skills and ability to multi-task Experience in a data entry processing and customer centric call center environment Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status.
#J-18808-Ljbffr