Marucci Sports
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Operations Supervisor
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Marucci Sports FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. Position Summary:
The Stable Supervisor is responsible for the operational oversight of the Company’s facilities and The Stable app. This role involves managing daily operations, including staff training, working with members and trainers, coordinating with marketing and tech teams, and maintaining a safe and clean environment. The supervisor also oversees the facility's brand and digital presence by working with marketing teams on social media efforts and app content development. Additionally, they are tasked with supervising equipment maintenance, repairs, and vendor relationships to guarantee operational excellence. Position Responsibilities:
Facility Operations and Member Services Oversee member relations, including onboarding, inquiries, sign-ups, and facility orientation, ensuring exceptional service delivery. Manage member contracts, appointment scheduling, and the implementation of staff training protocols. Resolve member concerns efficiently and uphold professional standards across all interactions. Foster effective communication among sports teams, athletes, and members to streamline operations. Ensure the facility remains clean, safe, and well-organized through proactive policies and regular inspections. Supervise equipment maintenance, repairs, and vendor relationships to guarantee operational excellence. Support the development and implementation of recovery programs and service packages to enhance the facility's offerings. Maintain and audit accurate records of memberships, payments, and attendance, ensuring data integrity. Analyze and report on facility usage and operational metrics, recommending improvements for efficiency. Oversee system integration and optimization for Mindbody and Oxefit platforms; manage troubleshooting and enhancements. App Content and Brand Development Organize and ensure the strategic direction and continuous improvement of app development initiatives, ensuring alignment with organizational goals and stakeholder priorities. Strategize and supervise content production, editing, and publishing within the app to maintain brand integrity. Represent and advocate for the brand at key events, building strategic partnerships and increasing visibility. Manage and provide direction over all social media activities, from planning and engagement to analytics and growth strategies. Specific Knowledge, Skills or Abilities Required:
Demonstrated leadership in team supervision, operational oversight, and customer service excellence. Proven track record in implementing digital platforms and optimizing member or client-facing technology solutions. Position Qualifications:
Education: Bachelor’s degree in Business Administration, Sports Management, Hospitality, Recreation, or a related discipline required. Relevant certifications in facility operations, project management, or digital media preferred. Equivalent combinations of education and experience may be considered. Experience: Minimum of 2 years of progressive experience in facility management, hospitality, sports management, or a related field. Experience with app content management, brand development, and social media strategy strongly preferred. Previous experience working with platforms such as Mindbody considered a significant asset. Disclaimers and Equal Employment Opportunity
The list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions – including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management, Administrative, and Marketing Industries: Retail and Wellness and Fitness Services
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Operations Supervisor
role at
Marucci Sports FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. Position Summary:
The Stable Supervisor is responsible for the operational oversight of the Company’s facilities and The Stable app. This role involves managing daily operations, including staff training, working with members and trainers, coordinating with marketing and tech teams, and maintaining a safe and clean environment. The supervisor also oversees the facility's brand and digital presence by working with marketing teams on social media efforts and app content development. Additionally, they are tasked with supervising equipment maintenance, repairs, and vendor relationships to guarantee operational excellence. Position Responsibilities:
Facility Operations and Member Services Oversee member relations, including onboarding, inquiries, sign-ups, and facility orientation, ensuring exceptional service delivery. Manage member contracts, appointment scheduling, and the implementation of staff training protocols. Resolve member concerns efficiently and uphold professional standards across all interactions. Foster effective communication among sports teams, athletes, and members to streamline operations. Ensure the facility remains clean, safe, and well-organized through proactive policies and regular inspections. Supervise equipment maintenance, repairs, and vendor relationships to guarantee operational excellence. Support the development and implementation of recovery programs and service packages to enhance the facility's offerings. Maintain and audit accurate records of memberships, payments, and attendance, ensuring data integrity. Analyze and report on facility usage and operational metrics, recommending improvements for efficiency. Oversee system integration and optimization for Mindbody and Oxefit platforms; manage troubleshooting and enhancements. App Content and Brand Development Organize and ensure the strategic direction and continuous improvement of app development initiatives, ensuring alignment with organizational goals and stakeholder priorities. Strategize and supervise content production, editing, and publishing within the app to maintain brand integrity. Represent and advocate for the brand at key events, building strategic partnerships and increasing visibility. Manage and provide direction over all social media activities, from planning and engagement to analytics and growth strategies. Specific Knowledge, Skills or Abilities Required:
Demonstrated leadership in team supervision, operational oversight, and customer service excellence. Proven track record in implementing digital platforms and optimizing member or client-facing technology solutions. Position Qualifications:
Education: Bachelor’s degree in Business Administration, Sports Management, Hospitality, Recreation, or a related discipline required. Relevant certifications in facility operations, project management, or digital media preferred. Equivalent combinations of education and experience may be considered. Experience: Minimum of 2 years of progressive experience in facility management, hospitality, sports management, or a related field. Experience with app content management, brand development, and social media strategy strongly preferred. Previous experience working with platforms such as Mindbody considered a significant asset. Disclaimers and Equal Employment Opportunity
The list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions – including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management, Administrative, and Marketing Industries: Retail and Wellness and Fitness Services
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