Taco Bell
Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican‑inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.
Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.
We’re a company that celebrates and advocates for diversity, has bold self‑expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.
At Taco Bell, we’re Cultural Rebels. Want to join in on the passion‑fueled fun? Learn more about the career below.
About the Job As the
Staff Product Manager for AI Solutions , you’ll lead the implementation and scaling of Voice AI to deliver the future of drive‑through innovation. This role sits at the intersection of technology, operations, and digital customer experience, driving initiatives that enhance speed, accuracy, and the guest experience at scale. Your focus will be on delivering Voice AI in the drive‑through with an opportunity to expand to further AI integrations in the restaurant.
The Day‑to‑Day
Act as the primary liaison between Operations, Digital, and Technology teams to translate business goals into AI solutions and roadmaps.
Lead the identification, evaluation, and implementation of AI solutions (e.g., Voice AI, suggestive sell, personalization, content and offer optimization, etc.)
Partner with stakeholders to define and measure KPIs for AI initiatives, ensuring alignment with business objectives and customer / team member experience goals.
Collaborate with solution architects, product managers, and engineering teams to deliver integrated, scalable, and innovative AI solutions.
Manage vendor relationships, contracts, and budgets for AI platforms, ensuring value, compliance, and performance.
Analyze data and market trends to recommend enhancements, solve business challenges, and drive continuous improvement.
Facilitate agile ways of working, leveraging tools like JIRA and Confluence to ensure transparency and delivery excellence.
Is this you?
8+ years of experience in product management or related roles with proven success delivering enterprise‑scale solutions
Experience in integrating and scaling AI solutions and working with engineering/QA teams throughout the entire product/software lifecycle
Demonstrated ability in analyzing data to develop fact‑based recommendations to solve problems as well as understanding architecture diagrams and API documentation
Strong experience in vendor management, RFPs/sourcing, contracts, and budget management
Deep understanding of AI product development lifecycles, from data collection and model training to deployment and performance tuning
Experience defining and measuring AI‑driven KPIs such as accuracy, latency, and confidence scoring
Skilled at translating AI/ML capabilities into guest‑facing use cases that drive measurable business outcomes
Proficiency in agile/scrum methodology and JIRA/Confluence is preferred
Work‑Hard, Play‑Hard
Hybrid work schedule and year‑round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Salary Range: $147,900 to $174,000 annually + bonus eligibility + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job‑related factors.
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
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About the Job As the
Staff Product Manager for AI Solutions , you’ll lead the implementation and scaling of Voice AI to deliver the future of drive‑through innovation. This role sits at the intersection of technology, operations, and digital customer experience, driving initiatives that enhance speed, accuracy, and the guest experience at scale. Your focus will be on delivering Voice AI in the drive‑through with an opportunity to expand to further AI integrations in the restaurant.
The Day‑to‑Day
Act as the primary liaison between Operations, Digital, and Technology teams to translate business goals into AI solutions and roadmaps.
Lead the identification, evaluation, and implementation of AI solutions (e.g., Voice AI, suggestive sell, personalization, content and offer optimization, etc.)
Partner with stakeholders to define and measure KPIs for AI initiatives, ensuring alignment with business objectives and customer / team member experience goals.
Collaborate with solution architects, product managers, and engineering teams to deliver integrated, scalable, and innovative AI solutions.
Manage vendor relationships, contracts, and budgets for AI platforms, ensuring value, compliance, and performance.
Analyze data and market trends to recommend enhancements, solve business challenges, and drive continuous improvement.
Facilitate agile ways of working, leveraging tools like JIRA and Confluence to ensure transparency and delivery excellence.
Is this you?
8+ years of experience in product management or related roles with proven success delivering enterprise‑scale solutions
Experience in integrating and scaling AI solutions and working with engineering/QA teams throughout the entire product/software lifecycle
Demonstrated ability in analyzing data to develop fact‑based recommendations to solve problems as well as understanding architecture diagrams and API documentation
Strong experience in vendor management, RFPs/sourcing, contracts, and budget management
Deep understanding of AI product development lifecycles, from data collection and model training to deployment and performance tuning
Experience defining and measuring AI‑driven KPIs such as accuracy, latency, and confidence scoring
Skilled at translating AI/ML capabilities into guest‑facing use cases that drive measurable business outcomes
Proficiency in agile/scrum methodology and JIRA/Confluence is preferred
Work‑Hard, Play‑Hard
Hybrid work schedule and year‑round flex day Friday
Onsite childcare through Bright Horizons
Onsite dining center and game room (yes, there is a Taco Bell inside the building)
Onsite dry cleaning, laundry services, carwash
Onsite gym with fitness classes and personal trainer sessions
Up to 4 weeks of vacation per year plus holidays and time off for volunteering
Generous parental leave for all new parents and adoption assistance program
401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
Comprehensive medical & dental including prescription drug benefits and 100% preventive care
Salary Range: $147,900 to $174,000 annually + bonus eligibility + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job‑related factors.
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
#J-18808-Ljbffr