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AFC Industries

Customer Support Representative

AFC Industries, South Charleston, West Virginia, United States

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AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.

We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.

We are A Company Culture Devoted to Innovation & Improvement

AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.

Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.

Brief Description:

Process the daily customer-driven activities

Job Responsibilities:

Manage open order flow

Expedite and facilitate special delivery requirements

Contract Review

Provide samples and technical assistance

Create and maintain contract database

Prepare and submit formal quotation directly to customer or provide to outside sales team for presentation to customer

Education/Credentials:

High School Diploma

2 years related work experience

Excellent verbal and written communication skills

401(k)

401(k) matching

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

We are an AA/EEO/Veterans/Disabled employer.

Seniority Level Entry level

Employment Type Full-time

Job Function Other

Industries Transportation, Logistics, Supply Chain and Storage

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