AFC Industries
Customer Support Representative
AFC Industries, South Charleston, West Virginia, United States
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AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
Brief Description:
Process the daily customer-driven activities
Job Responsibilities:
Manage open order flow
Expedite and facilitate special delivery requirements
Contract Review
Provide samples and technical assistance
Create and maintain contract database
Prepare and submit formal quotation directly to customer or provide to outside sales team for presentation to customer
Education/Credentials:
High School Diploma
2 years related work experience
Excellent verbal and written communication skills
401(k)
401(k) matching
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
We are an AA/EEO/Veterans/Disabled employer.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
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Get AI-powered advice on this job and more exclusive features.
AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.
We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.
We are A Company Culture Devoted to Innovation & Improvement
AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.
Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.
Brief Description:
Process the daily customer-driven activities
Job Responsibilities:
Manage open order flow
Expedite and facilitate special delivery requirements
Contract Review
Provide samples and technical assistance
Create and maintain contract database
Prepare and submit formal quotation directly to customer or provide to outside sales team for presentation to customer
Education/Credentials:
High School Diploma
2 years related work experience
Excellent verbal and written communication skills
401(k)
401(k) matching
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
We are an AA/EEO/Veterans/Disabled employer.
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr