Smart IT Frame
Telecom NOC (Network Operations Center) Technician
Smart IT Frame, Dallas, Texas, United States, 75215
Telecom NOC (Network Operations Center) Technician
Job Description: This is a
Telecom NOC (Network Operations Center) Technician
role with a focus on
Mavenir IMS or Ericsson IMS platforms . Long Term Contract Overview
The candidate will perform 24/7 NOC monitoring, outage management, troubleshooting, and deployment validation. Leadership and mentoring NOC staff are expected, combining hands-on operations with SME-level guidance. Responsibilities Handle 24/7 NOC monitoring, outage management, troubleshooting, and deployment validation. Provide leadership and mentoring to NOC staff; deliver SME-level guidance.
Mandatory (Must-Have) Qualifications
Telecom/Network Protocols: GSM, UMTS, LTE, IP, Messaging NOC Operations & Outage Management
Optional / Good-to-Have
Automation tools experience Troubleshooting bridges/escalations (NCI/ATAC) Serve as SME for IMS/Telecom platforms (Mavenir/Ericsson) Monitor KPIs, alarms, degradations, and escalate issues proactively Manage outages (localized ? network-wide) and lead troubleshooting bridges Coordinate maintenance/break-fix activities with internal teams/vendors Support capital program deployments with alarm triage and break-fix execution Perform pre- and post-deployment validations to ensure network stability
Work Schedule and Travel
10-hour shifts Must be available to lead troubleshooting sessions and handle critical outages outside of regular hours
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Telecommunications
#J-18808-Ljbffr
Job Description: This is a
Telecom NOC (Network Operations Center) Technician
role with a focus on
Mavenir IMS or Ericsson IMS platforms . Long Term Contract Overview
The candidate will perform 24/7 NOC monitoring, outage management, troubleshooting, and deployment validation. Leadership and mentoring NOC staff are expected, combining hands-on operations with SME-level guidance. Responsibilities Handle 24/7 NOC monitoring, outage management, troubleshooting, and deployment validation. Provide leadership and mentoring to NOC staff; deliver SME-level guidance.
Mandatory (Must-Have) Qualifications
Telecom/Network Protocols: GSM, UMTS, LTE, IP, Messaging NOC Operations & Outage Management
Optional / Good-to-Have
Automation tools experience Troubleshooting bridges/escalations (NCI/ATAC) Serve as SME for IMS/Telecom platforms (Mavenir/Ericsson) Monitor KPIs, alarms, degradations, and escalate issues proactively Manage outages (localized ? network-wide) and lead troubleshooting bridges Coordinate maintenance/break-fix activities with internal teams/vendors Support capital program deployments with alarm triage and break-fix execution Perform pre- and post-deployment validations to ensure network stability
Work Schedule and Travel
10-hour shifts Must be available to lead troubleshooting sessions and handle critical outages outside of regular hours
Seniority level
Associate
Employment type
Contract
Job function
Information Technology
Industries
Telecommunications
#J-18808-Ljbffr