ADP
Implementation Project Manager I / Implementation Specialist
ADP is hiring an Implementation Project Manager I / Implementation Specialist. In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and or merger and acquisition, from the point of sale through the transition to on‑going Client Services.
Responsibilities
Project manage work of internal departments, client, financial advisors and prior recordkeeper to ensure a successful implementation and act as subject matter expert for all functional areas through ADP for the conversion.
Perform welcome call and explain the implementation process to the client, ensuring the client understands actions required and introduce other team members who will interact directly with the client.
Assist client with prior recordkeeper notification and obtain a liquidation date.
Provide the client with a blackout notice and explain legal responsibilities for delivering the notice to plan participants in a timely manner.
Manage transfer of plan assets and participant records by communicating with client’s current providers and internal ADP departments.
Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
Prepare and distribute all applicable client conversion communication, document based on department standards and coordinate seamless transition to Client Services.
Monitor and communicate conversion status on a regular basis with client, sales and financial advisors.
Consult with client on non‑standard issues and collaborate with internal ADP groups to recommend solutions.
Participate on team projects, research issues and share findings with other team members and perform other related duties as assigned.
Qualifications
Bachelor's Degree or equivalent in Education & Experience.
1–3 years of directly related experience.
Strong oral and written communication skills.
Strong influence, prioritization, adaptability and multi‑tasking skills.
Ability to apply recordkeeping and regulatory concepts and methodologies.
Willingness to work overtime on occasion; non‑exempt/hourly position.
Application Process Send your resume to careers@adp.com and please ensure your email is set to accept emails from ADP. If selected for further consideration, we will schedule a phone screening.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse, and equitable workplace. Hiring decisions are based on qualifications, experience and applicant merit and do not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status or any other protected characteristic.
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Responsibilities
Project manage work of internal departments, client, financial advisors and prior recordkeeper to ensure a successful implementation and act as subject matter expert for all functional areas through ADP for the conversion.
Perform welcome call and explain the implementation process to the client, ensuring the client understands actions required and introduce other team members who will interact directly with the client.
Assist client with prior recordkeeper notification and obtain a liquidation date.
Provide the client with a blackout notice and explain legal responsibilities for delivering the notice to plan participants in a timely manner.
Manage transfer of plan assets and participant records by communicating with client’s current providers and internal ADP departments.
Establish Payroll Input call to review with client how to enter payroll deductions and compliance coding.
Work with client, prior recordkeepers and internal ADP parties on missing information needed to complete conversion to ADP Retirement Services.
Prepare and distribute all applicable client conversion communication, document based on department standards and coordinate seamless transition to Client Services.
Monitor and communicate conversion status on a regular basis with client, sales and financial advisors.
Consult with client on non‑standard issues and collaborate with internal ADP groups to recommend solutions.
Participate on team projects, research issues and share findings with other team members and perform other related duties as assigned.
Qualifications
Bachelor's Degree or equivalent in Education & Experience.
1–3 years of directly related experience.
Strong oral and written communication skills.
Strong influence, prioritization, adaptability and multi‑tasking skills.
Ability to apply recordkeeping and regulatory concepts and methodologies.
Willingness to work overtime on occasion; non‑exempt/hourly position.
Application Process Send your resume to careers@adp.com and please ensure your email is set to accept emails from ADP. If selected for further consideration, we will schedule a phone screening.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP ADP is committed to an inclusive, diverse, and equitable workplace. Hiring decisions are based on qualifications, experience and applicant merit and do not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status or any other protected characteristic.
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