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The Stow Company

Shipping Supervisor

The Stow Company, Holland, Michigan, United States, 49423

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Shipping Supervisor - 3rd Shift (Holland, MI) - $85,000 - $95,000

The Stow Company is a leading provider of custom closets and organizational solutions. We design custom‑cut products and ship them from our world‑class manufacturing facility in Holland, MI.

Primary Purpose of Position: This position will lead the team responsible for order picking and preparation to meet daily customer demands. As a supervisor, instill accountability across all team members to ensure department targets of efficiency, accuracy, and quality are met on a daily basis. Effectively communicate with Shipping, Warehouse, and Production leaders to address and respond to daily challenges. Lead daily and long‑term continuous improvement initiatives. Own calculation and reporting of department KPIs. Coordinate with process engineers to maintain accurate documentation of work standards and training. Effectively manage team members in labor planning, employee engagement and development, retention, discipline, and conflict resolution. Enforce 5S and other safety standards.

Essential Functions and Responsibilities:

Use experience and expertise to oversee all Shipping and Inventory Management processes

Ensure all team members are trained to perform job tasks safely and correctly

Enforce a safe work environment in coordination with Stow’s 5S standards

Communicate company news and issues to hourly team members

Motivate team members to meet all process targets and quality expectations

Enforce disciplinary actions to hold team members accountable to company policy and procedures

Manage department scheduling and labor efficiency

Manage department performance reviews and encourage individual growth and development

Drive efficiency, work standards, processes and procedures

Coordinate with process engineers to maintain accurate documentation of work standards and training

Lead daily and long‑term continuous improvement initiatives

Live Company values on a daily basis.

Poses no direct threat to the health or safety of themselves, of others, or to property. Defined as a significant risk of substantial harm that cannot be eliminated or reduced to an acceptable level by reasonable accommodation.

Requires regular attendance to perform essential elements as contained herein between the assigned start and end times for work.

Establishes and maintains effective work relationships within the department, the Corporation and the community; and maintains the professional competence, knowledge and skill necessary for the satisfactory performance of all assigned responsibilities

The Stow Company may temporarily assign any team member with duties outside of their normal responsibilities. Such assignments may be warranted due to a variety of specific requirements, conditions and/or the capabilities of available personnel. Management will determine the nature and duration of those assignments.

Basic Qualifications: Education & Experience:

Bachelor’s Degree preferred, ideally in Engineering, Logistics, or Business

3+ years of experience in a leadership role in Shipping/Warehouse within a Manufacturing Facility

Previous experience in Lean manufacturing

Knowledge, Skills, and Abilities:

Demonstrated leadership and team building abilities

Demonstrated ability to motivate people

Ability to effectively teach and train others; assess and develop team member skills

Strong ability to be adaptable and flexible

Strong analytical and problem‑solving skills; ability to think innovatively

Proficiency with computer systems; including MS Office Suite, ERP systems, web-based programs, etc.

Ability to work collaboratively with groups and lead decision‑making processes in a team environment

Interpersonal skills in order to work effectively with individuals both internally and externally to The Stow Company

Must have excellent customer service skills; including strong written and verbal communication skills

Must have the ability to interface with all levels of personnel in an office and a manufacturing environment

Ability to take the initiative and work well independently with little supervision, and as part of a team

Physical Qualifications:

Ability to assist with lifting or moving product while working with the teams

Ability to spend large amounts of time on the plant floor

Must be able to travel between plant and office locations

Ability to work overtime or occasionally on weekends with short notice

Typical office environment with shelves overhead and above work surfaces

Manufacturing environment with multiple machinery and moving parts

Schedule: Sunday - Thursday: 10:15pm - 6:15am

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