Paysend Group Ltd.
About The Role
Mandarin-speaking workers in Europe – especially in construction, manufacturing, and small businesses – represent a fast-growing community with strong remittance needs. The Community Manager will be the bridge between Paysend and Chinese diaspora communities, helping workers discover, trust, and use Paysend to support their families back home.
What You’ll Do (Responsibilities)
Engage with Chinese associations, local organizations, and offline worker groups in countries like Hungary, Poland, Italy, France, and Serbia
Promote referral and affiliate campaigns to drive adoption among migrant workers
Create Chinese-language content (posts, guides, testimonials) highlighting Paysend’s benefits
Act as a community advocate, providing feedback to internal teams on user needs and local barriers
Build and manage Paysend’s presence in WeChat groups, QQ, and diaspora forums
Support new users in onboarding and troubleshooting, ensuring a seamless first-transfer experience
What You’ll Need To Be Successful In This Role
Native Mandarin speaker, fluent in English
Remittance experience is a big plus
Understanding of Chinese diaspora life in Europe – ideally with prior experience working in or with migrant communities
Experience in offline and online community management, marketing, and user growth (WeChat/Chinese diaspora engagement strongly preferred)
Entrepreneurial spirit: comfortable working independently, testing ideas, and showing results
Why Join Paysend
Make a Global Impact:
Directly impact millions of users worldwide
Accelerate Your Career:
Benefit from internal mobility, mentoring programs, and continuous learning opportunities
Thrive in a Connected, Global Organization:
Collaborate with colleagues across our international hubs and more
Embrace a Principle-Driven & Focused Culture:
Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
Enjoy Competitive Compensation and Benefits:
Receive a competitive salary, benefits, and flexible work arrangements
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What You’ll Do (Responsibilities)
Engage with Chinese associations, local organizations, and offline worker groups in countries like Hungary, Poland, Italy, France, and Serbia
Promote referral and affiliate campaigns to drive adoption among migrant workers
Create Chinese-language content (posts, guides, testimonials) highlighting Paysend’s benefits
Act as a community advocate, providing feedback to internal teams on user needs and local barriers
Build and manage Paysend’s presence in WeChat groups, QQ, and diaspora forums
Support new users in onboarding and troubleshooting, ensuring a seamless first-transfer experience
What You’ll Need To Be Successful In This Role
Native Mandarin speaker, fluent in English
Remittance experience is a big plus
Understanding of Chinese diaspora life in Europe – ideally with prior experience working in or with migrant communities
Experience in offline and online community management, marketing, and user growth (WeChat/Chinese diaspora engagement strongly preferred)
Entrepreneurial spirit: comfortable working independently, testing ideas, and showing results
Why Join Paysend
Make a Global Impact:
Directly impact millions of users worldwide
Accelerate Your Career:
Benefit from internal mobility, mentoring programs, and continuous learning opportunities
Thrive in a Connected, Global Organization:
Collaborate with colleagues across our international hubs and more
Embrace a Principle-Driven & Focused Culture:
Work in an organization guided by strong principles and values that actually help you achieve more than you thought possible
Enjoy Competitive Compensation and Benefits:
Receive a competitive salary, benefits, and flexible work arrangements
#J-18808-Ljbffr