Stellantis
Parts & Service Field Operations Manager - Richmond, VA
Stellantis, Richmond, Virginia, United States, 23214
Parts & Service Field Operations Manager - Richmond, VA
Join to apply for the
Parts & Service Field Operations Manager - Richmond, VA
role at
Stellantis .
Mopar is seeking a strategic and experienced
Field Operations Manager
to lead a team of Area Managers across the region. This role is responsible for driving performance, fostering dealer success, and developing field talent. The Field Operations Manager will serve as a coach, facilitator, and performance leader—ensuring that Area Managers are equipped to support dealerships in achieving sales, service, and operational excellence.
Key Responsibilities
Team Leadership: Lead, mentor, and manage a team of Area Managers, providing guidance, support, and performance oversight.
Dealer Performance: Drive improvement across dealership KPIs by supporting Area Managers in implementing best practices and strategic initiatives.
Training & Development: Facilitate ongoing training and development for Area Managers, ensuring they are equipped with the tools, knowledge, and confidence to succeed.
Strategic Planning: Collaborate with HQ and regional leadership to align field strategies with corporate goals and initiatives.
Field Execution: Ensure consistent execution of programs, campaigns, and processes across the region, maintaining high standards of performance and accountability.
Cross‑Functional Collaboration: Partner with Warranty, Express Lane, Retail, Wholesale, and Data teams to support integrated dealer success.
Performance Monitoring: Analyze regional performance data, identify trends, and implement corrective actions where needed to meet targets.
Communication & Reporting: Serve as the primary communication link between field staff and HQ, ensuring timely updates, feedback, and alignment.
Salary $123,200 to $184,800, pay will depend on several factors including experience and location.
Basic Qualifications
Bachelor’s degree in Business, Automotive Management, or related field.
7+ years of experience in field operations, dealership management, or automotive leadership roles.
Proven experience managing teams and driving performance across multiple locations.
Strong leadership, coaching, and interpersonal skills.
Frequent travel across the region.
Proficiency in performance analytics, reporting tools, and strategic planning.
Preferred Qualifications
Deep understanding of Mopar products, programs, and dealer operations.
Experience leading cross‑functional initiatives and change management.
Strong presentation and communication skills for executive‑level reporting.
Our Benefits — Designed With You In Mind
Comprehensive Health & Well‑being Coverage: Medical, dental, vision, and prescription drug coverage; Employee Assistance Program.
Family Building Benefit: Fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time Off: 17+ paid holidays, vacation, float & wellbeing days, sick time and fully paid parental leave.
Competitive Retirement Savings Plans: 401(k), Roth, and catch‑up contributions with employer match.
Income Protection & Insurance Options: Life insurance, accident, critical illness plans.
Company Vehicle Lease Program: Eligible employees and families can lease Stellantis vehicles with insurance, maintenance and unlimited miles.
Support for Your Growth and Giving Back: Tuition reimbursement, student loan refinancing, 18 paid volunteer hours.
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law.
EOE / Disability / Veteran
#J-18808-Ljbffr
Parts & Service Field Operations Manager - Richmond, VA
role at
Stellantis .
Mopar is seeking a strategic and experienced
Field Operations Manager
to lead a team of Area Managers across the region. This role is responsible for driving performance, fostering dealer success, and developing field talent. The Field Operations Manager will serve as a coach, facilitator, and performance leader—ensuring that Area Managers are equipped to support dealerships in achieving sales, service, and operational excellence.
Key Responsibilities
Team Leadership: Lead, mentor, and manage a team of Area Managers, providing guidance, support, and performance oversight.
Dealer Performance: Drive improvement across dealership KPIs by supporting Area Managers in implementing best practices and strategic initiatives.
Training & Development: Facilitate ongoing training and development for Area Managers, ensuring they are equipped with the tools, knowledge, and confidence to succeed.
Strategic Planning: Collaborate with HQ and regional leadership to align field strategies with corporate goals and initiatives.
Field Execution: Ensure consistent execution of programs, campaigns, and processes across the region, maintaining high standards of performance and accountability.
Cross‑Functional Collaboration: Partner with Warranty, Express Lane, Retail, Wholesale, and Data teams to support integrated dealer success.
Performance Monitoring: Analyze regional performance data, identify trends, and implement corrective actions where needed to meet targets.
Communication & Reporting: Serve as the primary communication link between field staff and HQ, ensuring timely updates, feedback, and alignment.
Salary $123,200 to $184,800, pay will depend on several factors including experience and location.
Basic Qualifications
Bachelor’s degree in Business, Automotive Management, or related field.
7+ years of experience in field operations, dealership management, or automotive leadership roles.
Proven experience managing teams and driving performance across multiple locations.
Strong leadership, coaching, and interpersonal skills.
Frequent travel across the region.
Proficiency in performance analytics, reporting tools, and strategic planning.
Preferred Qualifications
Deep understanding of Mopar products, programs, and dealer operations.
Experience leading cross‑functional initiatives and change management.
Strong presentation and communication skills for executive‑level reporting.
Our Benefits — Designed With You In Mind
Comprehensive Health & Well‑being Coverage: Medical, dental, vision, and prescription drug coverage; Employee Assistance Program.
Family Building Benefit: Fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time Off: 17+ paid holidays, vacation, float & wellbeing days, sick time and fully paid parental leave.
Competitive Retirement Savings Plans: 401(k), Roth, and catch‑up contributions with employer match.
Income Protection & Insurance Options: Life insurance, accident, critical illness plans.
Company Vehicle Lease Program: Eligible employees and families can lease Stellantis vehicles with insurance, maintenance and unlimited miles.
Support for Your Growth and Giving Back: Tuition reimbursement, student loan refinancing, 18 paid volunteer hours.
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law.
EOE / Disability / Veteran
#J-18808-Ljbffr