McWilliams School of Biomedical Informatics at UTHealth Houston
Patient Access Representative I - School of Dentistry
McWilliams School of Biomedical Informatics at UTHealth Houston, Houston, Texas, United States, 77246
Patient Access Representative I – School of Dentistry
Join to apply for the
Patient Access Representative I – School of Dentistry
role at
McWilliams School of Biomedical Informatics at UTHealth Houston .
Job Description
UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. The School of Dentistry is hiring a
Patient Access Representative I
to support the Diagnostic and Biomedical Sciences department. The ideal candidate will have prior healthcare experience and excellent customer service skills. Patient billing experience is a plus.
Location:
7500 Cambridge Street, Houston, Texas 77030
Benefits
100% paid medical premiums for full‑time employees
Generous time off: holidays, preventative leave day, vacation and sick time (approximately 37–38 days per year)
Longer tenure increases vacation accrual
Longevity Pay – monthly payments after two years of service
Retirement/pension plan
Employee wellbeing is important. We offer work/life services such as:
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more
Position Summary
This role serves as a key liaison between the Oral Pathology Lab and stakeholders—including contributors, faculty, residents, and dental and dental hygiene students—to ensure accurate and timely processing of incoming specimens. Responsibilities include answering phone calls, responding to email inquiries, and performing various administrative and operational tasks within the lab.
Key Accountabilities
Obtain demographic, insurance, and financial information from patient or guarantor; enter data accurately into the computer system.
Schedule patient appointments and enter required information properly.
Explain required forms and obtain necessary signatures.
Ensure medical necessity compliance, review Compliance System, and obtain signatures.
Protect financial integrity by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
Complete complex financial counseling and submit charity applications.
Verify insurance eligibility and benefits; complete notifications and authorizations within required timeframes.
Post payments in the system and generate patient receipts.
Communicate professionally with physicians, care management, ancillary departments, nursing units, insurance companies, patients, and families.
Adhere to university policies, procedures, and standards; manage time, supplies, productivity, and budgeting.
Promote professional growth by meeting mandatory/continuing education requirements and serving as preceptor or mentor to less experienced staff.
Perform additional duties as assigned.
Certification / Skills
Ability to multi‑task; proficient typing/keyboarding skills.
Minimum Education
High School Diploma or equivalent.
Minimum Experience
One (1) year of experience in a hospital or medical business office setting.
Physical Requirements
Exerts up to 50 pounds of force occasionally and/or 20 pounds frequently; up to 10 pounds constantly to move objects.
Security Sensitive
This position is security‑sensitive pursuant to Texas Education Code and related statutes.
Residency Requirement
Employees must permanently reside and work in the State of Texas.
Equal Employment Opportunity Statement
UTHealth Houston is committed to providing equal opportunity in all employment‑related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status, or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.
#J-18808-Ljbffr
Patient Access Representative I – School of Dentistry
role at
McWilliams School of Biomedical Informatics at UTHealth Houston .
Job Description
UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. The School of Dentistry is hiring a
Patient Access Representative I
to support the Diagnostic and Biomedical Sciences department. The ideal candidate will have prior healthcare experience and excellent customer service skills. Patient billing experience is a plus.
Location:
7500 Cambridge Street, Houston, Texas 77030
Benefits
100% paid medical premiums for full‑time employees
Generous time off: holidays, preventative leave day, vacation and sick time (approximately 37–38 days per year)
Longer tenure increases vacation accrual
Longevity Pay – monthly payments after two years of service
Retirement/pension plan
Employee wellbeing is important. We offer work/life services such as:
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more
Position Summary
This role serves as a key liaison between the Oral Pathology Lab and stakeholders—including contributors, faculty, residents, and dental and dental hygiene students—to ensure accurate and timely processing of incoming specimens. Responsibilities include answering phone calls, responding to email inquiries, and performing various administrative and operational tasks within the lab.
Key Accountabilities
Obtain demographic, insurance, and financial information from patient or guarantor; enter data accurately into the computer system.
Schedule patient appointments and enter required information properly.
Explain required forms and obtain necessary signatures.
Ensure medical necessity compliance, review Compliance System, and obtain signatures.
Protect financial integrity by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
Complete complex financial counseling and submit charity applications.
Verify insurance eligibility and benefits; complete notifications and authorizations within required timeframes.
Post payments in the system and generate patient receipts.
Communicate professionally with physicians, care management, ancillary departments, nursing units, insurance companies, patients, and families.
Adhere to university policies, procedures, and standards; manage time, supplies, productivity, and budgeting.
Promote professional growth by meeting mandatory/continuing education requirements and serving as preceptor or mentor to less experienced staff.
Perform additional duties as assigned.
Certification / Skills
Ability to multi‑task; proficient typing/keyboarding skills.
Minimum Education
High School Diploma or equivalent.
Minimum Experience
One (1) year of experience in a hospital or medical business office setting.
Physical Requirements
Exerts up to 50 pounds of force occasionally and/or 20 pounds frequently; up to 10 pounds constantly to move objects.
Security Sensitive
This position is security‑sensitive pursuant to Texas Education Code and related statutes.
Residency Requirement
Employees must permanently reside and work in the State of Texas.
Equal Employment Opportunity Statement
UTHealth Houston is committed to providing equal opportunity in all employment‑related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status, or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.
#J-18808-Ljbffr