SnapCode Inc
6 days ago Be among the first 25 applicants
Overview
The Indiana Office of Technology (IOT) is seeking a highly organized, proactive, relationship-focused and detail-oriented IT Project Coordinator to support the Enterprise Project Management Office (PMO). Responsibilities
Serve as a liaison between IOT and agency partners, ensuring consistent communication and a positive customer experience throughout the project lifecycle. Coordinate project activities across teams: scheduling meetings, tracking tasks, following up on action items, and helping teams stay organized and on schedule. Monitor progress and timelines, ensuring milestones are met and any potential roadblocks are identified early and communicated effectively. Support documentation and reporting, helping maintain accurate project records, updates, and dashboards. Promote consistency and collaboration by using standardized project management tools and templates within the PMO framework. Contribute to process improvement, sharing feedback and ideas that enhance efficiency, communication, and overall project delivery. Partner with agencies to manage IOT activities associated with projects with a varying level of complexity. Will primarily work with an external project manager (vendor or agency-side) to discuss project timelines and schedules, ensuring that milestones are met and deliverables are completed on time. Facilitate communication among project stakeholders, including IOT team members, vendors, and agency representatives. Qualifications and Skills
Bachelors degree in Information Technology, Business Administration, Project Management, or a related field (Required). Proven experience as a Project Coordinator or customer-service oriented role within IT, or similar role in IT project management (Required, 5 Years). Proficiency in project management tools (e.g., Microsoft Project, ServiceNow, SharePoint, or similar software) (Required, 5 Years). Proven ability to manage multiple projects simultaneously with competing priorities (Required, 5 Years). Microsoft Office experience (Outlook, Teams, Excel, etc.) (Required, 5 Years). Strong organizational skills and attention to detail, with an ability to keep multiple efforts moving simultaneously (Required, 5 Years). Excellent written and verbal communication skills, with an ability to translate technical updates into clear and professional language (Required, 5 Years). Comfortable asking questions, following up, and engaging with cross-functional teams to maintain project momentum (Required, 5 Years). A positive, proactive approach to teamwork and customer service (Required). Experience in public sector or state government IT projects (Highly desired). Experience working in a PMO environment with exposure to standardization practices (Highly desired). Familiarity with ServiceNow Strategic Portfolio Management (SPM) or similar tools (Highly desired). Knowledge of IT infrastructure and software lifecycle management (Highly desired). Advanced problem-solving and decision-making skills (Highly desired). Understanding of change management principles and communication strategies (Highly desired). Questions
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? Please provide candidate9;s email address. Only local candidates to Indianapolis will be considered for this position. Please specify the candidate's full address of their current residence. (If not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process your candidate will not be considered/will be removed from consideration for the position). Only local candidates to Indianapolis will be considered for this position. Please specify the candidate's full address of their current residence. (If not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process your candidate will not be considered and will be removed from consideration for the position). The candidate Pay Rate for this position is *** with a 35% Provider Markup. Please confirm understanding of this requirement. This position is a hybrid work schedule requiring the resource to work onsite, as needed by the manager with the possibility of the resource needing to transition from hybrid to full-time onsite. Please confirm the resource is comfortable with the work schedule and understands the possibility of changing from hybrid to onsite 100%. Candidate should expect a phone call from CAI for screening of this position. Please ensure the candidate is aware and keeps an eye out for the call. Location and Engagement Details
Location: Indianapolis, IN Work Arrangement: Hybrid Seniority level: Entry level Employment type: Contract Job function: Other Industries: IT Services and IT Consulting Additional
The following items appear to be generic placeholders or external content not needed for the role description and have been removed for clarity.
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The Indiana Office of Technology (IOT) is seeking a highly organized, proactive, relationship-focused and detail-oriented IT Project Coordinator to support the Enterprise Project Management Office (PMO). Responsibilities
Serve as a liaison between IOT and agency partners, ensuring consistent communication and a positive customer experience throughout the project lifecycle. Coordinate project activities across teams: scheduling meetings, tracking tasks, following up on action items, and helping teams stay organized and on schedule. Monitor progress and timelines, ensuring milestones are met and any potential roadblocks are identified early and communicated effectively. Support documentation and reporting, helping maintain accurate project records, updates, and dashboards. Promote consistency and collaboration by using standardized project management tools and templates within the PMO framework. Contribute to process improvement, sharing feedback and ideas that enhance efficiency, communication, and overall project delivery. Partner with agencies to manage IOT activities associated with projects with a varying level of complexity. Will primarily work with an external project manager (vendor or agency-side) to discuss project timelines and schedules, ensuring that milestones are met and deliverables are completed on time. Facilitate communication among project stakeholders, including IOT team members, vendors, and agency representatives. Qualifications and Skills
Bachelors degree in Information Technology, Business Administration, Project Management, or a related field (Required). Proven experience as a Project Coordinator or customer-service oriented role within IT, or similar role in IT project management (Required, 5 Years). Proficiency in project management tools (e.g., Microsoft Project, ServiceNow, SharePoint, or similar software) (Required, 5 Years). Proven ability to manage multiple projects simultaneously with competing priorities (Required, 5 Years). Microsoft Office experience (Outlook, Teams, Excel, etc.) (Required, 5 Years). Strong organizational skills and attention to detail, with an ability to keep multiple efforts moving simultaneously (Required, 5 Years). Excellent written and verbal communication skills, with an ability to translate technical updates into clear and professional language (Required, 5 Years). Comfortable asking questions, following up, and engaging with cross-functional teams to maintain project momentum (Required, 5 Years). A positive, proactive approach to teamwork and customer service (Required). Experience in public sector or state government IT projects (Highly desired). Experience working in a PMO environment with exposure to standardization practices (Highly desired). Familiarity with ServiceNow Strategic Portfolio Management (SPM) or similar tools (Highly desired). Knowledge of IT infrastructure and software lifecycle management (Highly desired). Advanced problem-solving and decision-making skills (Highly desired). Understanding of change management principles and communication strategies (Highly desired). Questions
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? Please provide candidate9;s email address. Only local candidates to Indianapolis will be considered for this position. Please specify the candidate's full address of their current residence. (If not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process your candidate will not be considered/will be removed from consideration for the position). Only local candidates to Indianapolis will be considered for this position. Please specify the candidate's full address of their current residence. (If not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process your candidate will not be considered and will be removed from consideration for the position). The candidate Pay Rate for this position is *** with a 35% Provider Markup. Please confirm understanding of this requirement. This position is a hybrid work schedule requiring the resource to work onsite, as needed by the manager with the possibility of the resource needing to transition from hybrid to full-time onsite. Please confirm the resource is comfortable with the work schedule and understands the possibility of changing from hybrid to onsite 100%. Candidate should expect a phone call from CAI for screening of this position. Please ensure the candidate is aware and keeps an eye out for the call. Location and Engagement Details
Location: Indianapolis, IN Work Arrangement: Hybrid Seniority level: Entry level Employment type: Contract Job function: Other Industries: IT Services and IT Consulting Additional
The following items appear to be generic placeholders or external content not needed for the role description and have been removed for clarity.
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