Sam's Club
Pay Range
$19.00/hr - $26.00/hr
Position Summary Team Member (Sales & Service) at Sam’s Club assisting customers with tire, battery, and retail products, ensuring safety, compliance, and excellent customer experience. Engages with associates, mentors, and uses technology to drive sales and service efficiency.
Responsibilities
Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, while operating POS systems and employing effective selling techniques.
Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems for immediate business decisions and training.
Communicate equipment, tools, and supplies needs to TBC; lead tracking and monitoring of returns and special orders; operate cash registers and process transactions; maintain accurate inventory audit and compliance standards.
Serve as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, and influencing and inspiring others for a respectful, supportive, and team‑oriented work style.
Comply with company policies, procedures, and standards of ethics and integrity; implement related action plans and use the Open Door Policy.
Complete work assignments by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; determine priorities, deadlines, and expectations; communicate progress and recommend improvement opportunities.
Embrace differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected; build strong and trusting relationships; motivate and influence with impact, energy, and positivity.
Act with integrity by maintaining the highest standards of ethics and compliance; support Walmart’s goal of becoming a regenerative company and delivering positive impact for associates, customers, members, and the world.
Strive for excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage, resilience, and continuous improvement while leveraging new technologies and skills.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and other benefits.
Live Better U education benefit program for full‑time and part‑time associates.
Tuition, books, and fees completely paid for Walmart and Sam’s Club facilities.
Employment Type Full‑time
Seniority Level Entry level
Job Function Other
Industry Retail
Location 1350 W US Highway 50, O Fallon, IL 62269‑1615, United States
#J-18808-Ljbffr
Position Summary Team Member (Sales & Service) at Sam’s Club assisting customers with tire, battery, and retail products, ensuring safety, compliance, and excellent customer experience. Engages with associates, mentors, and uses technology to drive sales and service efficiency.
Responsibilities
Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, while operating POS systems and employing effective selling techniques.
Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems for immediate business decisions and training.
Communicate equipment, tools, and supplies needs to TBC; lead tracking and monitoring of returns and special orders; operate cash registers and process transactions; maintain accurate inventory audit and compliance standards.
Serve as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, and influencing and inspiring others for a respectful, supportive, and team‑oriented work style.
Comply with company policies, procedures, and standards of ethics and integrity; implement related action plans and use the Open Door Policy.
Complete work assignments by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; determine priorities, deadlines, and expectations; communicate progress and recommend improvement opportunities.
Embrace differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected; build strong and trusting relationships; motivate and influence with impact, energy, and positivity.
Act with integrity by maintaining the highest standards of ethics and compliance; support Walmart’s goal of becoming a regenerative company and delivering positive impact for associates, customers, members, and the world.
Strive for excellence by displaying curiosity, learning, taking calculated risks, demonstrating courage, resilience, and continuous improvement while leveraging new technologies and skills.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry experience.
Retail experience.
Benefits
Health benefits: medical, vision, and dental coverage.
Financial benefits: 401(k), stock purchase, and company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and other benefits.
Live Better U education benefit program for full‑time and part‑time associates.
Tuition, books, and fees completely paid for Walmart and Sam’s Club facilities.
Employment Type Full‑time
Seniority Level Entry level
Job Function Other
Industry Retail
Location 1350 W US Highway 50, O Fallon, IL 62269‑1615, United States
#J-18808-Ljbffr