Service Wire Company
Freight & Logistics Coordinator
Service Wire Company, Culloden, West Virginia, United States, 25510
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Freight & Logistics Coordinator
role at
Service Wire Company .
Position Summary The Freight & Logistics Coordinator is responsible for coordinating freight and logistics throughout North America for a variety of wire and cable products with a strong commitment to Service and Quality. Serves as the link between external freight services and the organization, interacting with distribution, sales order processing, customer care, sales and supply chain to route freight, provide freight assistance, and provide freight guidance driving the highest quality, safest and most reliable freight solution at a competitive price. Regularly and effectively communicates with carriers, brokers, customers, suppliers and internal customers. Responsible for routing outbound and inbound freight. Ideal candidate has logistics experience and a passion for customer service.
Responsibilities
Obtains and provides freight quotations
Negotiates competitive freight rates
Assigns carriers to outbound & inbound freight
Ensures proper management and storage of all shipping documents
Investigates freight discrepancies and drives discrepancy solutions
Manages resolution of freight claims
Provides sales, customer and operational support for freight issues and tracking
Provides regular freight reporting on costs, damage rates, etc
Provides freight problem resolution to internal and external customers
Supports the identification and development of new carriers and freight tools & technology
Utilizes internal company ERP system and external software tools to process freight and update carrier information to sales orders
Maintains freight management systems data and information accuracy
Responsive to department needs and follow through on all aspects of request, both oral and written
Qualifications
2+ years of related supply chain experience or equivalent training, previous logistics a plus or college graduate with relevant learning experience
Bachelor's degree in supply chain, business or related degree paths preferred
Demonstrated strong analytical, data-analyzing, and complex problem-solving skills
Proficient experience with Microsoft office programs and related computer applications
Effectively demonstrates time management, detail attentiveness, prioritization of tasks, and organizational skills
Understanding of freight brokerage, pricing and third-party logistic dynamics
Proven ability to negotiate rates with carriers
Ability to work individually with minimal supervision and cooperatively interact with members of various departments and external contacts
Strong verbal/written communication and phone skills
Attention to detail
Strong organizational skills and ability to multitask and prioritize tasks
Ability to develop relationships with external stakeholders
Shift Schedule
Must be available to work either 8am - 5pm or 9am - 6pm
Reports To
Corporate Purchasing and Logistics Manager
Compensation $48,000.00 - $60,000.00
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Freight & Logistics Coordinator
role at
Service Wire Company .
Position Summary The Freight & Logistics Coordinator is responsible for coordinating freight and logistics throughout North America for a variety of wire and cable products with a strong commitment to Service and Quality. Serves as the link between external freight services and the organization, interacting with distribution, sales order processing, customer care, sales and supply chain to route freight, provide freight assistance, and provide freight guidance driving the highest quality, safest and most reliable freight solution at a competitive price. Regularly and effectively communicates with carriers, brokers, customers, suppliers and internal customers. Responsible for routing outbound and inbound freight. Ideal candidate has logistics experience and a passion for customer service.
Responsibilities
Obtains and provides freight quotations
Negotiates competitive freight rates
Assigns carriers to outbound & inbound freight
Ensures proper management and storage of all shipping documents
Investigates freight discrepancies and drives discrepancy solutions
Manages resolution of freight claims
Provides sales, customer and operational support for freight issues and tracking
Provides regular freight reporting on costs, damage rates, etc
Provides freight problem resolution to internal and external customers
Supports the identification and development of new carriers and freight tools & technology
Utilizes internal company ERP system and external software tools to process freight and update carrier information to sales orders
Maintains freight management systems data and information accuracy
Responsive to department needs and follow through on all aspects of request, both oral and written
Qualifications
2+ years of related supply chain experience or equivalent training, previous logistics a plus or college graduate with relevant learning experience
Bachelor's degree in supply chain, business or related degree paths preferred
Demonstrated strong analytical, data-analyzing, and complex problem-solving skills
Proficient experience with Microsoft office programs and related computer applications
Effectively demonstrates time management, detail attentiveness, prioritization of tasks, and organizational skills
Understanding of freight brokerage, pricing and third-party logistic dynamics
Proven ability to negotiate rates with carriers
Ability to work individually with minimal supervision and cooperatively interact with members of various departments and external contacts
Strong verbal/written communication and phone skills
Attention to detail
Strong organizational skills and ability to multitask and prioritize tasks
Ability to develop relationships with external stakeholders
Shift Schedule
Must be available to work either 8am - 5pm or 9am - 6pm
Reports To
Corporate Purchasing and Logistics Manager
Compensation $48,000.00 - $60,000.00
#J-18808-Ljbffr