The Waldinger Corporation
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Service Coordinator
role at
The Waldinger Corporation
Description The Waldinger Corporation has an opportunity for a qualified Service Coordinator in our St. Louis Office.
Job Summary Overall responsibility involves executing administrative and operational tasks to enhance efficiency, quality, and service performance, aiming to exceed our clients' expectations through data-driven decisions. Manages and coordinates service requests to ensure timely and efficient service delivery.
Responsibilities
Dispatching: Coordinates all scheduled work for assigned technicians. Dispatches the appropriate service technician at the proper time. Updates the dispatch board continuously and maintains the call schedule according to order of importance, location, contract specifications, and time allocation. Ensures calls are completed and reschedules incomplete calls.
Client Relations: Maintains good client relations and provides clear communication to all external and internal clients.
Service Agreements: Maintains and coordinates monthly Preventative Maintenance Agreement scheduling. Maintains a working knowledge of each agreement in order to meet specific client requirements.
Administrative Duties: Assists in the procurement of parts and tools, and performs necessary follow-up for timely delivery. Updates appropriate systems with timely notes.
Requirements
3-5 years of technician support or dispatching experience
High School Diploma/GED
We Offer
Paid holidays
Health, dental and vision insurance
Growth potential with a stable company
Paid vacation
Health club reimbursement
Wellness plan with lifestyle spending account
401k with company match and profit-sharing
Continuing education and advancement opportunities
Tuition reimbursement
Term, AD&D and Dependent Life insurances
Prepaid Legal
The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.
Salary: St. Louis, MO $47,366.00-$58,598.00 (1 week ago). Greater St. Louis $40,000.00-$50,000.00 (5 days ago)
Location: St. Louis, MO
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Service Coordinator
role at
The Waldinger Corporation
Description The Waldinger Corporation has an opportunity for a qualified Service Coordinator in our St. Louis Office.
Job Summary Overall responsibility involves executing administrative and operational tasks to enhance efficiency, quality, and service performance, aiming to exceed our clients' expectations through data-driven decisions. Manages and coordinates service requests to ensure timely and efficient service delivery.
Responsibilities
Dispatching: Coordinates all scheduled work for assigned technicians. Dispatches the appropriate service technician at the proper time. Updates the dispatch board continuously and maintains the call schedule according to order of importance, location, contract specifications, and time allocation. Ensures calls are completed and reschedules incomplete calls.
Client Relations: Maintains good client relations and provides clear communication to all external and internal clients.
Service Agreements: Maintains and coordinates monthly Preventative Maintenance Agreement scheduling. Maintains a working knowledge of each agreement in order to meet specific client requirements.
Administrative Duties: Assists in the procurement of parts and tools, and performs necessary follow-up for timely delivery. Updates appropriate systems with timely notes.
Requirements
3-5 years of technician support or dispatching experience
High School Diploma/GED
We Offer
Paid holidays
Health, dental and vision insurance
Growth potential with a stable company
Paid vacation
Health club reimbursement
Wellness plan with lifestyle spending account
401k with company match and profit-sharing
Continuing education and advancement opportunities
Tuition reimbursement
Term, AD&D and Dependent Life insurances
Prepaid Legal
The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.
Salary: St. Louis, MO $47,366.00-$58,598.00 (1 week ago). Greater St. Louis $40,000.00-$50,000.00 (5 days ago)
Location: St. Louis, MO
#J-18808-Ljbffr