Sodexo Live!
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Concessions Manager
role at
Sodexo Live!
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests, and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater.
Location:
Birmingham Jefferson Convention Complex, Protective Football Stadium, and Legacy Arena, Birmingham, AL. The complex includes a 220,000 sq ft exhibition hall, 100,000 sq ft of meeting space, a 3,000‑seat concert hall, 1,000‑seat theatre, and a brand new 45,000‑seat football stadium with 36 suites, a 1,200‑person club area, and an estimated annual revenue of $10‑$12 million. The Legacy Arena has an 18,000‑seat capacity, 12 suites, 2 clubs, and 9 concession stands.
Job Overview The Concessions Manager is responsible for leading all aspects of concession operations at BJCC, ensuring high‑quality service, efficient operations, and a positive guest experience during events. This includes managing staff, inventory, compliance, and financial performance.
Essential Responsibilities
Supervise all food and beverage concessions operations.
Monitor concession stand staffing and coordinate with event managers to ensure proper staffing levels based on event size.
Manage daily client relationships.
Ensure a high level of customer service is provided by all staff members.
Handle customer inquiries, complaints, and feedback promptly and professionally.
Ensure all food and beverage operations comply with local, state, and federal regulations.
Assist with the setup and breakdown of concession areas.
Address special dietary requests or menu modifications as needed.
Hire, train, and supervise concession staff.
Create schedules to ensure proper staffing levels.
Qualifications and Experience
1–2 years of experience in food service management or event concessions management.
Experience in a large‑scale venue, sports stadium, or arena setting is a plus.
Strong leadership and team management skills.
Excellent client service and communication skills.
Strong problem‑solving and conflict resolution abilities.
Knowledge of health and safety regulations related to food service.
Ability to work long hours, including weekends, evenings, and holidays, depending on event schedules.
Other Requirements
Must work effectively and safely in environments with wet floors, temperature extremes, and excessive noise.
Must be able to lift up to 50 pounds and maneuver in a tightly‑quartered environment.
Hours may be extended or irregular to include nights, weekends, and holidays.
Benefits
Health Savings and Flexible Spending Accounts
Life and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Identity Theft Protection
Adoption Assistance
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Salary: $65,000 - $75,000 per year
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Concessions Manager
role at
Sodexo Live!
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests, and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater.
Location:
Birmingham Jefferson Convention Complex, Protective Football Stadium, and Legacy Arena, Birmingham, AL. The complex includes a 220,000 sq ft exhibition hall, 100,000 sq ft of meeting space, a 3,000‑seat concert hall, 1,000‑seat theatre, and a brand new 45,000‑seat football stadium with 36 suites, a 1,200‑person club area, and an estimated annual revenue of $10‑$12 million. The Legacy Arena has an 18,000‑seat capacity, 12 suites, 2 clubs, and 9 concession stands.
Job Overview The Concessions Manager is responsible for leading all aspects of concession operations at BJCC, ensuring high‑quality service, efficient operations, and a positive guest experience during events. This includes managing staff, inventory, compliance, and financial performance.
Essential Responsibilities
Supervise all food and beverage concessions operations.
Monitor concession stand staffing and coordinate with event managers to ensure proper staffing levels based on event size.
Manage daily client relationships.
Ensure a high level of customer service is provided by all staff members.
Handle customer inquiries, complaints, and feedback promptly and professionally.
Ensure all food and beverage operations comply with local, state, and federal regulations.
Assist with the setup and breakdown of concession areas.
Address special dietary requests or menu modifications as needed.
Hire, train, and supervise concession staff.
Create schedules to ensure proper staffing levels.
Qualifications and Experience
1–2 years of experience in food service management or event concessions management.
Experience in a large‑scale venue, sports stadium, or arena setting is a plus.
Strong leadership and team management skills.
Excellent client service and communication skills.
Strong problem‑solving and conflict resolution abilities.
Knowledge of health and safety regulations related to food service.
Ability to work long hours, including weekends, evenings, and holidays, depending on event schedules.
Other Requirements
Must work effectively and safely in environments with wet floors, temperature extremes, and excessive noise.
Must be able to lift up to 50 pounds and maneuver in a tightly‑quartered environment.
Hours may be extended or irregular to include nights, weekends, and holidays.
Benefits
Health Savings and Flexible Spending Accounts
Life and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Identity Theft Protection
Adoption Assistance
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Salary: $65,000 - $75,000 per year
#J-18808-Ljbffr