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World Market

Assistant Manager

World Market, Redmond, Washington, United States, 98052

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Base pay range $21.66/hr - $25.66/hr

What You’ll Do As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.

Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.

Your primary job responsibilities will include but are not limited to:

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values

Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action

Consistently exemplify, maintain, and foster the culture and values of World Market

Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager

Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management

Utilize all company tools and training resources to educate and validate team execution of key business functions

Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives

Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills & Experience You’ll Bring

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment

Effective communication skills, being open to feedback, and the ability to adapt quickly

Ability to provide in the moment coaching to associates

Ability to de-escalate store and customer situations effectively

Ability to plan and prioritize according to the needs of the business

Strong sense of urgency

Attention to detail

Creative problem solving

Sound decision-making skills

Effective delegation skills

Ability to execute daily priorities efficiently

Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred

Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs

Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed

Minimum age: 21 years

Base pay range $21.66/hr - $25.66/hr

Benefits and additional information All associates receive paid sick leave (one hour for every 30 hours worked), and up to 3 days of paid bereavement leave. Associates are able to enroll in the company’s 401k plan with partial company matching.

In addition, full-time associates receive 5 days of paid vacation, 8 paid holidays, 3 paid floating holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance.

Accommodations If you need reasonable accommodations to complete the online application, please contact the Human Resource Department:

Phone:

1-833-680-2399

Email:

hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer. It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Process and location details Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Retail

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