A.P. Moller - Maersk
Overview
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network services multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. The Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.
Responsibilities
Tracking and tracing outbound shipments Inspecting inbound/outbound freight Coordinating recover and delivery schedules with various cartage agents Contracting new carriers as needed and assigning carriers and providing load tenders Develop collaborative carrier relationships Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis Communicating freight status and any problems to other stations and customers, and updating the system Communicating to dispatch for customers' requested pick-ups Adhere to TSA / KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments Data entry of shipments into transportation management system Quoting, costing and invoicing of international shipments, air, ocean and ground Other duties as assigned
Skills / Competencies
Multi-tasking while maintaining precise attention to detail Negotiating abilities and able to close independently from management oversight Must have a financial acumen and experience with invoicing and payables Excellent verbal and written communication skills Must be able to type 35+ words per minute Must be able to work in demanding, high-volume environment, particularly with email and calls Precise attention to detail Proficient in Microsoft Office Must be tech savvy
Education
High school diploma or equivalent is required
Company Benefits
Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more!
Pay
$65K
Equal Opportunity
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We will support any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network services multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models. The Operations Associate is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.
Responsibilities
Tracking and tracing outbound shipments Inspecting inbound/outbound freight Coordinating recover and delivery schedules with various cartage agents Contracting new carriers as needed and assigning carriers and providing load tenders Develop collaborative carrier relationships Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis Communicating freight status and any problems to other stations and customers, and updating the system Communicating to dispatch for customers' requested pick-ups Adhere to TSA / KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments Data entry of shipments into transportation management system Quoting, costing and invoicing of international shipments, air, ocean and ground Other duties as assigned
Skills / Competencies
Multi-tasking while maintaining precise attention to detail Negotiating abilities and able to close independently from management oversight Must have a financial acumen and experience with invoicing and payables Excellent verbal and written communication skills Must be able to type 35+ words per minute Must be able to work in demanding, high-volume environment, particularly with email and calls Precise attention to detail Proficient in Microsoft Office Must be tech savvy
Education
High school diploma or equivalent is required
Company Benefits
Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more!
Pay
$65K
Equal Opportunity
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We will support any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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