EōS Fitness
Operations Manager
Join to apply for the
Operations Manager
role at
EōS Fitness
EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners. Our core values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Position Purpose Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
3>Responsibilities
Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening and providing clear responses.
Hiring, training, scheduling, and supervising staff including kids club, front desk, and janitorial staff.
Effectively communicate goals, expectations, and procedures so every staff understands roles.
Provide constructive feedback on performance with specific language.
Ensure high‑quality customer service by addressing concerns, managing inquiries, and resolving issues promptly.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise maintenance and cleanliness of equipment, locker rooms, and common areas.
Partner with Sales, Fitness, Facilities, and Marketing teams to improve gym performance and uphold brand standards.
Monitor and order inventory such as equipment, cleaning supplies, and retail products.
Communicate calmly during emergencies or disruptions, providing clear instructions to staff and members.
Qualifications
2‑3 years of operations management experience.
Strong verbal and written communication skills.
3‑4 years of customer service experience.
Prior experience or interest in fitness industry is a plus.
Excellent relationship building and influencing skills.
Strong attention to detail, systematic problem solving, good time management, and record‑keeping.
Excellent MS Office skills.
Embraces our Core Values.
Requirements
Successfully pass background check.
CPR certification required within 30 days of hire.
Intimately knowledgeable of company policies and SOPs.
Ability to work in a gym setting, move about floors and rooms, and communicate with employees, members, and the public.
Ability to use company computer systems for documents, data entry, and reports.
Ability to bend and lift more than 40 lbs.
Salary Pay Range $58,656 — $66,000 USD
Benefits And Perks
Highly energetic and collaborative team.
Management team that cares about professional development.
Free membership for you and plus one family member.
Discounted Personal Training, merchandise, and supplements.
Employee referral program.
Daily Pay offered – access funds before payday.
Competitive pay plus vacation, holiday, and sick pay.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program, and Pet Insurance.
401(k) + Company matching.
Personal education growth options with Sophia Learning.
Equal Opportunity Employer EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law – click here for more information.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at 619.467.4283.
Get notified about new Operations Manager jobs in Greater Phoenix Area. #J-18808-Ljbffr
Operations Manager
role at
EōS Fitness
EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners. Our core values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Position Purpose Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
3>Responsibilities
Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening and providing clear responses.
Hiring, training, scheduling, and supervising staff including kids club, front desk, and janitorial staff.
Effectively communicate goals, expectations, and procedures so every staff understands roles.
Provide constructive feedback on performance with specific language.
Ensure high‑quality customer service by addressing concerns, managing inquiries, and resolving issues promptly.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Supervise maintenance and cleanliness of equipment, locker rooms, and common areas.
Partner with Sales, Fitness, Facilities, and Marketing teams to improve gym performance and uphold brand standards.
Monitor and order inventory such as equipment, cleaning supplies, and retail products.
Communicate calmly during emergencies or disruptions, providing clear instructions to staff and members.
Qualifications
2‑3 years of operations management experience.
Strong verbal and written communication skills.
3‑4 years of customer service experience.
Prior experience or interest in fitness industry is a plus.
Excellent relationship building and influencing skills.
Strong attention to detail, systematic problem solving, good time management, and record‑keeping.
Excellent MS Office skills.
Embraces our Core Values.
Requirements
Successfully pass background check.
CPR certification required within 30 days of hire.
Intimately knowledgeable of company policies and SOPs.
Ability to work in a gym setting, move about floors and rooms, and communicate with employees, members, and the public.
Ability to use company computer systems for documents, data entry, and reports.
Ability to bend and lift more than 40 lbs.
Salary Pay Range $58,656 — $66,000 USD
Benefits And Perks
Highly energetic and collaborative team.
Management team that cares about professional development.
Free membership for you and plus one family member.
Discounted Personal Training, merchandise, and supplements.
Employee referral program.
Daily Pay offered – access funds before payday.
Competitive pay plus vacation, holiday, and sick pay.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program, and Pet Insurance.
401(k) + Company matching.
Personal education growth options with Sophia Learning.
Equal Opportunity Employer EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law – click here for more information.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at 619.467.4283.
Get notified about new Operations Manager jobs in Greater Phoenix Area. #J-18808-Ljbffr