Enterprise Bank & Trust
Consumer Loan Operations Specialist (Hybrid Eligible: AZ, KS, MO)
Enterprise Bank & Trust, Saint Louis, Missouri, United States, 63146
Overview
Consumer Loan Operations Specialist role at Enterprise Bank & Trust. The Loan Operations Specialist will work in a team focused on different aspects of the post-closing loan lifecycle including funding, boarding, servicing, and payoff. They will work with third-parties, lending teams, and other operational departments to ensure excellent internal and external customer service. Responsibilities
Responsible for processing all monetary aspects of funding loans including initial and subsequent disbursements, other types of draws, and processing of transactions associated with purchased and sold participations Reconciles general ledger and operational accounts Review loan documentation for completeness and accuracy in order to book loans and credit cards to the core processing system and onboard the loan into other applications and internal tracking systems used by lending teams and other loan operation associates Identify critical original documentation needed for preservation and loan maintenance and monitoring needed pursuant to loan documentation and other lending guidelines Responsible for all aspects of servicing loans and credits cards including but not limited to customer service, loan and collateral maintenance (rate/payment changes, availability, calculation and billing of additional fees, insurance, taxes, trailing documents, etc.) Administer loan escrow accounts and payments, payoff requests, lien releases, credit bureau reporting and tasks associated with tax reporting Performs other duties as assigned Qualifications
Excellent verbal and written communication skills Proven experience working in a fast paced, high volume, customer-centric environment Effective time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking Proficient in the use of technology including loan origination and core banking systems Detail oriented and well organized Ability to work both independently as self-starter and in a collaborative team environment Motivated and open to change Supervisory Responsibilities
None Education And/or Experience
High School Diploma or equivalent required Minimum of one (1) to three (3) years of banking or financial services industry experience required or Bachelor’s or Associate’s Degree with equivalent experience Computer And Software Skills
Proficient with using Microsoft Office products Familiar with Google-based products (Gmail, Google Drive, etc.) preferred Experience with Salesforce, nCino, or FIS Bankway is a plus Additional Information
Able to work a flexible work schedule including overtime as well as travel as needed Equal Opportunity Statement
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com. Enterprise Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. For more information about EEO rights, please click HERE.
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Consumer Loan Operations Specialist role at Enterprise Bank & Trust. The Loan Operations Specialist will work in a team focused on different aspects of the post-closing loan lifecycle including funding, boarding, servicing, and payoff. They will work with third-parties, lending teams, and other operational departments to ensure excellent internal and external customer service. Responsibilities
Responsible for processing all monetary aspects of funding loans including initial and subsequent disbursements, other types of draws, and processing of transactions associated with purchased and sold participations Reconciles general ledger and operational accounts Review loan documentation for completeness and accuracy in order to book loans and credit cards to the core processing system and onboard the loan into other applications and internal tracking systems used by lending teams and other loan operation associates Identify critical original documentation needed for preservation and loan maintenance and monitoring needed pursuant to loan documentation and other lending guidelines Responsible for all aspects of servicing loans and credits cards including but not limited to customer service, loan and collateral maintenance (rate/payment changes, availability, calculation and billing of additional fees, insurance, taxes, trailing documents, etc.) Administer loan escrow accounts and payments, payoff requests, lien releases, credit bureau reporting and tasks associated with tax reporting Performs other duties as assigned Qualifications
Excellent verbal and written communication skills Proven experience working in a fast paced, high volume, customer-centric environment Effective time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking Proficient in the use of technology including loan origination and core banking systems Detail oriented and well organized Ability to work both independently as self-starter and in a collaborative team environment Motivated and open to change Supervisory Responsibilities
None Education And/or Experience
High School Diploma or equivalent required Minimum of one (1) to three (3) years of banking or financial services industry experience required or Bachelor’s or Associate’s Degree with equivalent experience Computer And Software Skills
Proficient with using Microsoft Office products Familiar with Google-based products (Gmail, Google Drive, etc.) preferred Experience with Salesforce, nCino, or FIS Bankway is a plus Additional Information
Able to work a flexible work schedule including overtime as well as travel as needed Equal Opportunity Statement
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com. Enterprise Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. For more information about EEO rights, please click HERE.
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