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Star Dental Partners

Office Manager

Star Dental Partners, Murfreesboro, Tennessee, us, 37132

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Blackman Grove Dental is now hiring a Full Time Office Manager in Murfreesboro, TN.

Schedule Monday - Thursday 6:30 am – 4:00 pm; Friday 8:00 am – 1:00 pm.

To learn more about this practice, visit https://www.blackmangrovedental.com

Are you a natural leader with a passion for people, organization, and results? Our busy 3‑doctor dental practice is looking for an experienced Dental Office Manager who thrives in a family team atmosphere and loves making a difference in both patient and team experiences.

We’re a well‑established practice with a loyal patient base and a fun, supportive culture. Our ideal candidate is someone who can keep the energy positive, the operations running smoothly, and the numbers on track— all while building genuine relationships with our patients and team.

Job Summary Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Values & Competencies

Loyal, dependable and holds high integrity

Comfortable with holding the team accountable

Customer‑centric and focused

Effective leadership skills

Experience in P&L Management

Demonstrates flexibility as appropriate

Results‑driven and enjoys coaching on how to create the best experience

Ability to successfully multitask under pressure

Strong organizational skills

Strong attention to detail

Proficient in Time Management

Excellent communication skills (verbal/written)

What You’ll Do

Lead, coach, and inspire the front office and clinical teams to achieve daily, weekly, and monthly goals.

Drive results through strong systems, effective scheduling, and accountability.

Monitor key performance indicators (KPIs) including production, collections, case acceptance, and patient retention.

Ensure exceptional patient experiences from the first call to treatment completion.

Oversee billing, insurance claims, and collections with accuracy and efficiency.

Partner with the doctors to create a cohesive, goal‑driven environment.

Recruit, train, and develop team members to perform at their best.

Maintain compliance with all dental and OSHA standards.

At least 2 years of dental office management.

Proficient in dental performance management software (Dentrix, Eaglesoft, etc.).

Strong understanding of marketing strategies, platforms, tools and metrics.

Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word).

Solid understanding of P&L management (budgeting).

Comprehensive understanding ability to enforce current labor laws.

Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.).

Work Environment/Conditions

Ability to maintain a full‑time employment schedule approximately 40 hours per week; extended hours may be requested or required.

Ability to travel up to 10 %.

Prolonged sitting and standing as needed.

Ability to lift up to 15 lbs.

Exposure to potentially hazardous objects and/or materials.

Ability to wear appropriate work attire as needed or required.

Benefits

Patient‑centric community approach

Work/life balance

Opportunity for career growth

Professional development and support with continuing education

Strong business and operational teams

Employee Assistance Program (EAP) for all employees and their household

401(k)

Employment Benefits

Paid Time Off

Paid Company Holidays, Bereavement, and Jury Duty

Paid $25k Basic Life & AD&D insurance

Medical, Dental, and Vision

Short Term Disability

Voluntary Life & AD&D Insurance

Pet Insurance

Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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