Lane & Associates Family Dentistry
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Office Manager
role at
Lane & Associates Family Dentistry
At Lane & Associates Family Dentistry, we pride ourselves on providing an exceptional patient experience, and that begins with strong leadership. We’re seeking a dedicated Office Manager to oversee the day-to-day operations of our dental office, ensuring excellence in both patient care and team performance.
Overview We are hiring a proactive Office Manager to oversee daily office operations, staff scheduling, productivity, financial management including collections and receivables, and expense management, while supporting patient care and team performance.
Key Responsibilities
Oversee daily office operations, including staff, scheduling, productivity, collections, receivables, and expense management.
Foster new patient growth through community engagement and marketing collaboration.
Manage the office’s online reputation, encouraging and supporting the team in obtaining 5-star patient reviews.
Provide leadership, coaching, and guidance to team members to ensure alignment with company policies and goals.
Supervise closing procedures, deposits, and end-of-month reporting in partnership with the Regional Director.
Address and resolve patient and team concerns promptly and professionally.
Provide ongoing training and development beyond initial onboarding to strengthen team performance.
Maintain an appropriate doctor-to-patient ratio for efficient and effective operations.
Lead monthly staff meetings and daily morning huddles to promote communication and alignment.
Manage quarterly inventory of office and clinical supplies.
Participate in corporate initiatives and communications to ensure consistency and collaboration across the organization.
Perform other duties as assigned.
What Makes You a Great Fit
Minimum 2 years of dental office experience required with 1-2 years in a management role within a dental setting
Proficiency in Computers (Denticon experience a plus)
Proven leadership and team development abilities
Excellent communication and organizational skills with strong attention to detail
Strong conflict resolution and problem-solving capabilities
Professional, service-oriented mindset with a focus on patient care and team success
Highly adaptable and effective in a dynamic environment
High school Diploma or GED is required
Ability to lift 15 to 20 lbs
Why You Will Love Working With Us
Competitive Pay
Comprehensive Insurance Coverage (after 90 days) - Health, Vision, Dental, Life, Disability, FSA, and more
401(k) with Employer Contribution (after 90 days)
Quarterly Performance Bonus Potential
Paid Holidays & Paid Time Off
Fridays Off at 2 PM
Uniform Allowance
Fun Company Events & Social Media Campaigns throughout the year
Volunteer Opportunities with Smile Squad to earn points for rewards
Birthday & Work Anniversary Gifts sent directly from the owners
...and so much more!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
Remainder: Referrals increase your chances of interviewing at Lane & Associates Family Dentistry by 2x. Get notified about new Office Manager jobs in Wake Forest, NC.
#J-18808-Ljbffr
Office Manager
role at
Lane & Associates Family Dentistry
At Lane & Associates Family Dentistry, we pride ourselves on providing an exceptional patient experience, and that begins with strong leadership. We’re seeking a dedicated Office Manager to oversee the day-to-day operations of our dental office, ensuring excellence in both patient care and team performance.
Overview We are hiring a proactive Office Manager to oversee daily office operations, staff scheduling, productivity, financial management including collections and receivables, and expense management, while supporting patient care and team performance.
Key Responsibilities
Oversee daily office operations, including staff, scheduling, productivity, collections, receivables, and expense management.
Foster new patient growth through community engagement and marketing collaboration.
Manage the office’s online reputation, encouraging and supporting the team in obtaining 5-star patient reviews.
Provide leadership, coaching, and guidance to team members to ensure alignment with company policies and goals.
Supervise closing procedures, deposits, and end-of-month reporting in partnership with the Regional Director.
Address and resolve patient and team concerns promptly and professionally.
Provide ongoing training and development beyond initial onboarding to strengthen team performance.
Maintain an appropriate doctor-to-patient ratio for efficient and effective operations.
Lead monthly staff meetings and daily morning huddles to promote communication and alignment.
Manage quarterly inventory of office and clinical supplies.
Participate in corporate initiatives and communications to ensure consistency and collaboration across the organization.
Perform other duties as assigned.
What Makes You a Great Fit
Minimum 2 years of dental office experience required with 1-2 years in a management role within a dental setting
Proficiency in Computers (Denticon experience a plus)
Proven leadership and team development abilities
Excellent communication and organizational skills with strong attention to detail
Strong conflict resolution and problem-solving capabilities
Professional, service-oriented mindset with a focus on patient care and team success
Highly adaptable and effective in a dynamic environment
High school Diploma or GED is required
Ability to lift 15 to 20 lbs
Why You Will Love Working With Us
Competitive Pay
Comprehensive Insurance Coverage (after 90 days) - Health, Vision, Dental, Life, Disability, FSA, and more
401(k) with Employer Contribution (after 90 days)
Quarterly Performance Bonus Potential
Paid Holidays & Paid Time Off
Fridays Off at 2 PM
Uniform Allowance
Fun Company Events & Social Media Campaigns throughout the year
Volunteer Opportunities with Smile Squad to earn points for rewards
Birthday & Work Anniversary Gifts sent directly from the owners
...and so much more!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
Remainder: Referrals increase your chances of interviewing at Lane & Associates Family Dentistry by 2x. Get notified about new Office Manager jobs in Wake Forest, NC.
#J-18808-Ljbffr