TEKsystems
Bilingual (Korean, Mandarin, Cantonese Or Vietnamese) Customer Services Represen
TEKsystems, Los Angeles, California, United States, 90079
Now Hiring: Customer Services Representative
Location: Remote in California
Start Date: November 3, 2025
Training Shift: Mon-Fri, 8AM-4PM PST (7 weeks)
Regular Hours: 6AM-8PM PST with weekend rotation & some holidays
Job Overview Join a dynamic team dedicated to supporting health plan members with empathy and excellence. As a Member Services Representative, you'll be the voice of care and clarity.
Key Responsibilities
Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims
Deliver exceptional customer service with professionalism and compassion
Ensure member satisfaction through proactive support and problem-solving
Qualifications
2+ years of call center experience
Bilingual required: Korean, Mandarin, Cantonese, or Vietnamese
Health plan experience preferred
Role Details
Type: Contract
Duration: 3 months
Workplace: 100% Remote (must reside in TX)
Requirements: Reliable WiFi and home-office setup
Pay and Benefits The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Oct 31, 2025.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tell us if you’d like help tailoring this for a job board or internal posting! Email: sjata@ teksystems.com
#J-18808-Ljbffr
Location: Remote in California
Start Date: November 3, 2025
Training Shift: Mon-Fri, 8AM-4PM PST (7 weeks)
Regular Hours: 6AM-8PM PST with weekend rotation & some holidays
Job Overview Join a dynamic team dedicated to supporting health plan members with empathy and excellence. As a Member Services Representative, you'll be the voice of care and clarity.
Key Responsibilities
Advocate for members by resolving inquiries about benefits, eligibility, referrals, and claims
Deliver exceptional customer service with professionalism and compassion
Ensure member satisfaction through proactive support and problem-solving
Qualifications
2+ years of call center experience
Bilingual required: Korean, Mandarin, Cantonese, or Vietnamese
Health plan experience preferred
Role Details
Type: Contract
Duration: 3 months
Workplace: 100% Remote (must reside in TX)
Requirements: Reliable WiFi and home-office setup
Pay and Benefits The pay range for this position is $21.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Oct 31, 2025.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Tell us if you’d like help tailoring this for a job board or internal posting! Email: sjata@ teksystems.com
#J-18808-Ljbffr