TeamBuilder
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment.
Key Values of all TeamBuilders
Committed to driving growth and delivering value for clients
Innovative and collaborative, focused on effective implementation of our product
Entrepreneurial and ownership mindset
Innovative and agile approach to product and customer success
About the Role We’re looking for a
Business/Operations Analyst
who can blend business insight, data analysis, and strategic thinking to help shape the future of our growing healthcare technology company. You’ll work at the intersection of data, operations, and strategy—digging into client and internal datasets, surfacing insights, and helping answer key questions that drive how we deliver value to healthcare providers, patients, and partners. You’ll also play a pivotal role in developing and refining our operational dashboards and reporting tools, ensuring that we—and our clients—have the right insights to make smarter, faster, and more informed decisions.
Key Responsibilities
Performance Analysis & Monitoring
Conduct in-depth data analysis to monitor delivery performance and Customer Success KPIs
Develop, maintain, and validate performance measurement models and dashboards and ensure accurate tracking across systems
Identify trends and provide actionable insights to improve operational efficiency and customer outcomes
Ensure accuracy and consistency in all data processing and computational workflows
Ad Hoc Customer Success Analysis
Respond to urgent and ad hoc requests for CS‑related analysis, delivering clear and timely insights
Collaborate with Customer Success teams to support strategic initiatives through data‑driven recommendations
Internal Business Operations Analytics
Partner with internal stakeholders to analyze operational data and optimize processes
Continuously improve internal reporting and forecasting models to support business decisions
Ideal profile/qualifications
Management consultant with 2‑3 years of experience and wants to transition to an internal role OR
Experience on an internal strategic finance, corporate strategy, business operations, data analyst for a SaaS or services‑oriented company
Why Join Us
Make a tangible impact on the future of healthcare technology
Work closely with experienced leaders and innovators in the digital health space
Shape data and strategy processes from the ground up as the company scales
Enjoy a culture that values curiosity, collaboration, and continuous improvement
Additional Information
Job Type: Full‑time, Exempt, Remote
Compensation: Competitive including paid time off, medical benefits, 401k and the potential for an annual performance bonus, and/or equity
Culture: We foster a collaborative, engaging, mission‑driven culture that values innovation and prioritizes customer success.
#J-18808-Ljbffr
Key Values of all TeamBuilders
Committed to driving growth and delivering value for clients
Innovative and collaborative, focused on effective implementation of our product
Entrepreneurial and ownership mindset
Innovative and agile approach to product and customer success
About the Role We’re looking for a
Business/Operations Analyst
who can blend business insight, data analysis, and strategic thinking to help shape the future of our growing healthcare technology company. You’ll work at the intersection of data, operations, and strategy—digging into client and internal datasets, surfacing insights, and helping answer key questions that drive how we deliver value to healthcare providers, patients, and partners. You’ll also play a pivotal role in developing and refining our operational dashboards and reporting tools, ensuring that we—and our clients—have the right insights to make smarter, faster, and more informed decisions.
Key Responsibilities
Performance Analysis & Monitoring
Conduct in-depth data analysis to monitor delivery performance and Customer Success KPIs
Develop, maintain, and validate performance measurement models and dashboards and ensure accurate tracking across systems
Identify trends and provide actionable insights to improve operational efficiency and customer outcomes
Ensure accuracy and consistency in all data processing and computational workflows
Ad Hoc Customer Success Analysis
Respond to urgent and ad hoc requests for CS‑related analysis, delivering clear and timely insights
Collaborate with Customer Success teams to support strategic initiatives through data‑driven recommendations
Internal Business Operations Analytics
Partner with internal stakeholders to analyze operational data and optimize processes
Continuously improve internal reporting and forecasting models to support business decisions
Ideal profile/qualifications
Management consultant with 2‑3 years of experience and wants to transition to an internal role OR
Experience on an internal strategic finance, corporate strategy, business operations, data analyst for a SaaS or services‑oriented company
Why Join Us
Make a tangible impact on the future of healthcare technology
Work closely with experienced leaders and innovators in the digital health space
Shape data and strategy processes from the ground up as the company scales
Enjoy a culture that values curiosity, collaboration, and continuous improvement
Additional Information
Job Type: Full‑time, Exempt, Remote
Compensation: Competitive including paid time off, medical benefits, 401k and the potential for an annual performance bonus, and/or equity
Culture: We foster a collaborative, engaging, mission‑driven culture that values innovation and prioritizes customer success.
#J-18808-Ljbffr