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The Home Depot

Store Support

The Home Depot, Charlotte, North Carolina, United States, 28245

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Store Support

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The Home Depot Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. These positions play a critical role in ensuring high customer satisfaction by directing customers to store departments or merchandise, answering questions on product order status, handling cash management, or ensuring program compliance. Individuals must work cooperatively with other associates, vendors, and carriers, be detail-oriented, and demonstrate time management skills. They must show integrity, respond to operational concerns, and focus on store objectives while supporting operational responsibilities. Specific positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Seniority level

Not Applicable Employment type

Full-time Job function

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