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PwC

Managed Services - AI Operations - Senior Manager

PwC, California, Missouri, United States, 65018

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Managed Services - AI Operations - Senior Manager

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Managed Services - AI Operations - Senior Manager

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PwC . Specialty/Competency:

Managed Services Industry/Sector:

Not Applicable Time Type:

Full time Travel Requirements:

Up to 60% At PwC, our data and analytics engineering team leverages advanced technologies to design robust data solutions, transforming raw data into actionable insights for clients. Those specializing in artificial intelligence and machine learning develop and implement innovative AI/ML solutions to foster business growth and operational efficiency. As a strategic advisor, you will influence, motivate, and coach teams, solving complex problems and communicating effectively. Your role involves developing high-performing, diverse teams and maintaining a commitment to excellence. Skills

Craft impactful messages that tell a holistic story. Apply systems thinking to identify underlying issues and opportunities. Validate outcomes with clients and incorporate feedback. Lead teams through complexity with composure. Stay relevant by deepening expertise. Engage in open coaching conversations. Make difficult decisions to improve team effectiveness. Uphold professional standards and compliance. The Opportunity

Lead end-to-end AI/ML operations on cloud platforms, ensuring stability and performance. Collaborate with senior leaders and stakeholders to manage service levels and report on AI system performance. Responsibilities

Develop innovative AI solutions. Collaborate with cross-functional teams. Analyze data to inform decisions. Enhance operational effectiveness with advanced tech. Improve client engagement and satisfaction. Manage project timelines and resources. Ensure compliance with industry standards. Minimum Requirements

Bachelor's Degree 10 years of experience Preferred Skills

ITIL Certification (preferred) Managing AI/ML operations on cloud platforms Assessing AI service stability and incident management Implementing MLOps practices Leading delivery teams and stakeholder engagement Supporting AI for IT Operations and Contact Centers Monitoring platform expertise Learn more about how we work:

https://pwc.to/how-we-work

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