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LIBERTY FEDERAL CREDIT UNION

Closing Operations Manager

LIBERTY FEDERAL CREDIT UNION, Evansville, Indiana, United States, 47725

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Overview

Liberty FCU, a full-service credit union, is looking for a

Mortgage Closing Operations Manager

at our Main office located at 4401 Theater Drive, Evansville IN 47715. Significant mortgage loan origination and proven leadership/managerial skills are required. If interested, please proceed by clicking Apply. Responsibilities

Oversee all Mortgage Loan Closers/Mortgage Document Closing Specialist Develop and manage mortgage closing procedures to ensure accuracy and efficiency of the loan files Train, coach, and mentor direct reports to ensure they meet performance targets and quality standards Create a closing pipeline management process to ensure files are meeting performance targets Collaborate with other areas in the mortgage process to resolve issues and improve the overall mortgage closing operations Troubleshoot questions as brought forth by direct reports Act as subject matter expert for all technology platforms for the areas supervised Approve timecards and time off requests of all direct reports Perform annual performance evaluations for all direct reports Lead bi-weekly meetings with each group supervised Recruit, hire and train as needed new employees for areas supervised Mentor and motive direct reports to exceed monthly target goals Close employee mortgage loan files Ensure excellent member service is provided to members throughout the mortgage loan closing process Resolve, escalate and remedy member service issues in a professional manner Maintain a positive work environment by developing helpful relationships with mortgage loan officers, mortgage loan underwriters, mortgage loan processing and servicing team members Develop an appropriate level of knowledge of the mortgage loan processing area to serve as back-up to the Mortgage Loan Processing Manager All other duties as assigned by management Qualifications

Significant mortgage loan origination and proven leadership/managerial skills are required. Benefits

Incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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