The TJX Companies, Inc.
Retail Customer Experience Coordinator (Full-time)
The TJX Companies, Inc., Appleton, Wisconsin, United States, 54914
Retail Customer Experience Coordinator (Full-time)
Join the TJX family at
The TJX Companies, Inc. Location:
USA Marshalls Store 1389, Appleton, WI Employment type: Full-time. Seniority level: Mid-Senior level. Starting pay: $15.00 to $15.50 per hour. Job Description
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store to ensure prompt, courteous customer service and promotion of loyalty programs. Leads by example, engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service. Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front-end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Available to work a flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits
Associate discount; Employee Assistance Program; smoking cessation; bereavement; 401(k) associate contributions; childcare & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible employees may also receive 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. EEO Statement
All applicants are considered equally without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Reasonable accommodations are provided in accordance with the ADA. Contact
3825 E Calumet St Suite 1200
#J-18808-Ljbffr
Join the TJX family at
The TJX Companies, Inc. Location:
USA Marshalls Store 1389, Appleton, WI Employment type: Full-time. Seniority level: Mid-Senior level. Starting pay: $15.00 to $15.50 per hour. Job Description
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store to ensure prompt, courteous customer service and promotion of loyalty programs. Leads by example, engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service. Responsibilities
Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front-end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Qualifications
Available to work a flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits
Associate discount; Employee Assistance Program; smoking cessation; bereavement; 401(k) associate contributions; childcare & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible employees may also receive 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. EEO Statement
All applicants are considered equally without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Reasonable accommodations are provided in accordance with the ADA. Contact
3825 E Calumet St Suite 1200
#J-18808-Ljbffr