Columbia Bank
Client Service Specialist - Float
Join to apply for the
Client Service Specialist - Float
role at
Columbia Bank .
Overview At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results‑focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
Responsibilities
Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
Display curiosity in order to identify fraudulent activity.
Read, understand, and follow all relevant operational procedures.
Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.
Provides an extraordinary client experience during face to face, phone, and electronic interactions.
Qualifications
High School Diploma or GED, required.
1 year of previous banking or customer service experience, preferred.
Bilingual preferred.
Ability to learn and comply with all Bank policies, procedures, and systems.
Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
Ability to think critically and provide appropriate solutions.
Requires reading, writing and basic math skills.
Ability to lift up to 25 pounds.
Ability to stand for extended periods of time.
Benefits We offer a competitive total rewards package including base wages and comprehensive benefits.
Eligible associates comprehensive healthcare coverage (medical, dental, and vision plans).
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support.
Auto and home insurance, pet insurance, online discount marketplace access, paid vacation, sick days, volunteer days, and holidays.
Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Job Locations Tigard, Oregon Portland, Oregon Tualatin, Oregon Beaverton, Oregon
Equal Employment Opportunity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email:
talent.recruiting@columbiabank.com .
Recruiting Agency Notice Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Colombia Bank does not accept unsolicited resumes or applications from agencies. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
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Client Service Specialist - Float
role at
Columbia Bank .
Overview At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results‑focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
Responsibilities
Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality. Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc.
Accurately performs and supports daily tasks that maintain the integrity of the branch. Examples include appropriate use of double custody in balancing the ATM, processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing credit card machine, updating lobby rate sheets and brochures, etc.
Mitigate risk by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds.
Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepens knowledge of Columbia Bank's product and service offerings and stays current on changes.
Discuss and uncover customer’s financial needs to identify and offer appropriate products and services.
Display curiosity in order to identify fraudulent activity.
Read, understand, and follow all relevant operational procedures.
Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.
Provides an extraordinary client experience during face to face, phone, and electronic interactions.
Qualifications
High School Diploma or GED, required.
1 year of previous banking or customer service experience, preferred.
Bilingual preferred.
Ability to learn and comply with all Bank policies, procedures, and systems.
Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
Ability to think critically and provide appropriate solutions.
Requires reading, writing and basic math skills.
Ability to lift up to 25 pounds.
Ability to stand for extended periods of time.
Benefits We offer a competitive total rewards package including base wages and comprehensive benefits.
Eligible associates comprehensive healthcare coverage (medical, dental, and vision plans).
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support.
Auto and home insurance, pet insurance, online discount marketplace access, paid vacation, sick days, volunteer days, and holidays.
Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Job Locations Tigard, Oregon Portland, Oregon Tualatin, Oregon Beaverton, Oregon
Equal Employment Opportunity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email:
talent.recruiting@columbiabank.com .
Recruiting Agency Notice Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Colombia Bank does not accept unsolicited resumes or applications from agencies. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
#J-18808-Ljbffr