HES Facilities Management
Regional Operations Manager
HES Facilities Management, Jackson, Mississippi, United States, 39200
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Regional Operations Manager
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HES Facilities Management 6 days ago Be among the first 25 applicants Join to apply for the
Regional Operations Manager
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HES Facilities Management HES Facilities Management provided pay range
This range is provided by HES Facilities Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$70,000.00/yr - $80,000.00/yr Direct message the job poster from HES Facilities Management Director of Recruitment- HES Facilities and the Clean-Tech Company
HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management. Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily. Job Skills / Requirements The Regional Manager reports to a Vice President- Operations and directly supervises Account Leadership. Additionally, the Regional Manager works with business development, finance, human resources, safety, and other functional staff to help achieve his/her objectives. Responsibilities A.
Operations: 1. Manages and oversees the day-to-day facilities services provided at all current and new accounts within his/her area of responsibility. 2. Champion company’s mission and values in words and deeds. 3. Achieves a 95% retention rate among existing accounts. 4. Review quarterly reports in person with clients. (twice a year) 5. Establishes job specific performance standards and advises associates of targeted annual goals. Leads and manages through Scorecard results. 6. Maintain CIMS compliant programs and accreditation at all accounts. 7. Ensures detailed routing is up to date and deployed in all languages needed. 8. Implements all company policies and procedures. Ensures information is available in all languages required to support the workforce. 9. Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts. 10. Maintain acceptable APPA level scores at each location 11. Build trusting relationships with key clients and decision makers 12. Conducts site surveys/inspections (Clean Telligent) Account Directors and customers, as well as
surprise spot audits
to assess technical skill levels, production rates, and quality of service. Follows up to resolve problem situations. 13. Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved at individual accounts. 14. Ensures the implementation of the company’s standardized work processes. 15. Requests random payroll audits to be conducted by Human Resources or the Payroll Dept. 16. Remains knowledgeable in new product/service delivery and communicates same to Operations Directors, Area Directors, and Account Directors. 17. Understands and utilizes key technology applications. 18. Coordinates and oversees all start-ups and close downs, providing the necessary liaison activities, planning, and control to ensure their successful completion. 19. Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees and various types of clients. 20. Develops effective working relationships with all clients for the delivery of contracted and new services. 21. Establishes and maintains the respect and confidence of Operations Directors, Account Directors, site personnel and customers. B.
Business Development . 1. Coordinates all special sales and related activities, working in conjunction with Account Directors to develop a plan to increase revenue by 10% annually. 2. Supports Business Development activity to help generate sales leads and new business. 3. Proactive management of contract renewals C.
Finance. #HESIntegrity2025 Education Requirements (All) High School Diploma or Equivalent Associate's Degree Preferred Bachelor Degree Preferred Additional Information / Benefits Optional daily pay Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Customer Service Industries Facilities Services and Construction Referrals increase your chances of interviewing at HES Facilities Management by 2x Sign in to set job alerts for “Operations Manager” roles.
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Regional Operations Manager
role at
HES Facilities Management 6 days ago Be among the first 25 applicants Join to apply for the
Regional Operations Manager
role at
HES Facilities Management HES Facilities Management provided pay range
This range is provided by HES Facilities Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$70,000.00/yr - $80,000.00/yr Direct message the job poster from HES Facilities Management Director of Recruitment- HES Facilities and the Clean-Tech Company
HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management. Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily. Job Skills / Requirements The Regional Manager reports to a Vice President- Operations and directly supervises Account Leadership. Additionally, the Regional Manager works with business development, finance, human resources, safety, and other functional staff to help achieve his/her objectives. Responsibilities A.
Operations: 1. Manages and oversees the day-to-day facilities services provided at all current and new accounts within his/her area of responsibility. 2. Champion company’s mission and values in words and deeds. 3. Achieves a 95% retention rate among existing accounts. 4. Review quarterly reports in person with clients. (twice a year) 5. Establishes job specific performance standards and advises associates of targeted annual goals. Leads and manages through Scorecard results. 6. Maintain CIMS compliant programs and accreditation at all accounts. 7. Ensures detailed routing is up to date and deployed in all languages needed. 8. Implements all company policies and procedures. Ensures information is available in all languages required to support the workforce. 9. Oversees and monitors staffing levels for all account locations, to determine optimum levels for accounts. 10. Maintain acceptable APPA level scores at each location 11. Build trusting relationships with key clients and decision makers 12. Conducts site surveys/inspections (Clean Telligent) Account Directors and customers, as well as
surprise spot audits
to assess technical skill levels, production rates, and quality of service. Follows up to resolve problem situations. 13. Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved at individual accounts. 14. Ensures the implementation of the company’s standardized work processes. 15. Requests random payroll audits to be conducted by Human Resources or the Payroll Dept. 16. Remains knowledgeable in new product/service delivery and communicates same to Operations Directors, Area Directors, and Account Directors. 17. Understands and utilizes key technology applications. 18. Coordinates and oversees all start-ups and close downs, providing the necessary liaison activities, planning, and control to ensure their successful completion. 19. Demonstrates excellent interpersonal skills, being able to work effectively with all levels of employees and various types of clients. 20. Develops effective working relationships with all clients for the delivery of contracted and new services. 21. Establishes and maintains the respect and confidence of Operations Directors, Account Directors, site personnel and customers. B.
Business Development . 1. Coordinates all special sales and related activities, working in conjunction with Account Directors to develop a plan to increase revenue by 10% annually. 2. Supports Business Development activity to help generate sales leads and new business. 3. Proactive management of contract renewals C.
Finance. #HESIntegrity2025 Education Requirements (All) High School Diploma or Equivalent Associate's Degree Preferred Bachelor Degree Preferred Additional Information / Benefits Optional daily pay Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Customer Service Industries Facilities Services and Construction Referrals increase your chances of interviewing at HES Facilities Management by 2x Sign in to set job alerts for “Operations Manager” roles.
Canton, MS $121,500.00-$200,900.00 1 week ago Jackson, MS $140,000.00-$160,000.00 1 day ago Canton, MS $75,000.00-$90,000.00 4 days ago Pearl, MS $65,545.00-$85,208.00 1 week ago Manager in Training - Operations (Central)
Jackson, MS $90,000.00-$120,000.00 5 days ago Louisiana & Mississippi Area Operations Manager
Jackson, MS $120,000.00-$160,000.00 3 days ago VP, Loan Operations Manager - (Onsite- Jackson, MS)
Distribution Center Inbound Operations Supervisor
Canton, MS $98,700.00-$210,800.00 1 week ago Jackson, MS $65,000.00-$75,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr