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Chimes

Clerk II

Chimes, Washington, District of Columbia, us, 20022

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Essential Functions

Comply with all Agency policies and procedures and follow contract specifications

Promptly respond to all calls or messages from supervisor or designated representative

Perform clerical and administrative functions ensuring accuracy and completeness

Assist in the development and implementation of a wide variety of office practices and procedures

Make simple adaptations and interpretations of a limited number of substantive guides and manuals

Using administrative skills, assist in the recognition of issues, inconsistencies, potential problems, discrepancies related to office operations and report to site management

Develop and maintain information and files for the site

Develop and maintain computer record keeping systems for the site

Answer phone, take and deliver messages, forward calls as necessary

Provide assistance to visitors and announce to appropriate personnel

Handle inquiries and simple issues and refer problems to site management

Review incoming correspondence, sort, and route mail as well as send and receive faxes

Fax, e-mail, FedEx documents to corporate headquarters; make photo copies as needed

Take service calls and maintenance requests from customers, forward as required

Prepare and sign routine correspondence; send correspondence out as required

Maintain flow and output of work, prepare and forward documents as required

Make decisions regarding the priority, frequency, and sequencing of job duties

Schedule appointments and make arrangements for conferences and meetings

Attend meetings, take notes, and distribute minutes

Assist with new hire paperwork, verify completeness, and forward as required

Coordinate personnel and administrative forms for the office and forward to corporate

Complete requested reports and review for accuracy

Assist with payroll, forward time sheets, and prepare staffing reports

Assist in the analysis of payroll reports and data and contribute suggestions to site management

Distribute paychecks

May handle petty cash

Assist in the input of Quality Control data, completion of reports, analysis of QC threads and data analysis, and contributes to decisions regarding the effectiveness of the QC program and individual performance

Maintain administrative supplies at acceptable level ordering as needed

Order and distribute uniforms

Comply with uniform dress code and personal hygiene standards

Comply with all security procedures; wear ID badge(s) at all times while working at site

Attend and participate in in-service training, staff meetings, and other activities to facilitate professional development

Secondary Functions

Perform inventory

Assist Contract Administrator with a variety of administrative reports and other duties

Clean and maintain equipment and keep office neat and organized

Assist in badging process for all new employees

Perform other duties and tasks as needed

*Duties, responsibilities, and tasks may change at any time with or without notice

Physical Abilities Needed to Meet Work Demands

Ability to sit, stand, and walk for long periods of time

Ability to go up and down stairs

Ability to reach above the head, bend, kneel, stoop

Ability to lift, carry, and push up to 50 lbs. regularly

Ability to work in dusty spaces or adverse weather conditions

Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job

Ability to work with limited direct supervision

Ability to maintain confidentiality

Ability to work without assistance to complete assignments

Ability to work in a constant state of alertness and with safety always in mind

Ability to follow directions and focus on tasks

Ability to make decisions and solve problems

Ability to be organized, flexible, and dedicated to quality service

Ability to handle tasks with judgement, tact, and accuracy

Ability to prioritize and manage multiple tasks effectively

Ability to analyze data and recommend corrective action

Ability to manipulate numbers

Ability to report problems or relate information

Ability to understand and comply with safety procedures and environmental requirements

Ability to read, write, and speak English

Ability to understand terminology of the office unit

Ability to use a computer for data input and retrieval of information as required

Ability to file, type, photocopy, collate, and operate office machinery

Ability to maintain and submit reports, logs, and other paperwork in a timely manner

Ability to use and care for equipment and cleaning supplies properly

Ability to notice and report changes in work space conditions

Ability to complete tasks in a timely manner with numerous interruptions

Ability to attend work regularly according to assigned schedule and company policies

Ability to work a flexible schedule as required

Ability to attend and participate in training and work related meetings

Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner

Ability to comply with all building, security, and company policies and procedures

Other requirements

Valid driver’s license from state of residence and ability to drive

License must have been valid for at least 3 years

If driving a 15 passenger van, must be at least 25 years old

Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures

Essential Personnel This position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in this position may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.

Education

High school diploma or its equivalent

Valid CPR/FR certification preferred

Knowledge of typing, filing, and office procedures, routines, and best practices

Knowledge of Computerized Maintenance Management System (CMMS) such as MAXIMO, SAMS, TAMS, JAMS

Experience

Minimum of two (2) years’ experience in clerical work including administrative duties

Thorough knowledge of standard English, basic arithmetic, and modern office methods and equipment required

High degree of skill in typing and computer utilization

Proficient in a variety of software including Word, Excel, and PowerPoint

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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