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Bbbs-Cnm

Program Specialist and Community Outreach

Bbbs-Cnm, Santa Fe, New Mexico, us, 87503

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Overview Description

Big Brothers Big Sisters of New Mexico is a mission-driven nonprofit dedicated to empowering youth through mentorship. We believe every child deserves a champion, and our programs connect caring adults and teen mentors with young people to ignite their potential.

We are seeking a Program Specialist and Community Outreach team member to support youth development through mentorship and community engagement. This role is responsible for matching mentors and mentees, supporting match relationships, and building partnerships with schools, families, and local organizations to expand access to mentoring services.

Responsibilities Program Specialist Duties

Interview mentors (“Bigs”) and mentees (“Littles”) to assess strengths, interests, and match preferences

Facilitate matches in Community-Based, Site-Based, and School-Based programs

Provide ongoing coaching and support to match participants and families

Monitor match progress and intervene when challenges arise

Maintain accurate case notes and documentation in the database

Administer surveys to assess youth outcomes and mentoring relationship strength

Plan and attend match activities and agency events (some evenings/weekends required)

Travel throughout Taos, Colfax, and surrounding counties to support matches and events

Collaborate with the team to ensure program quality and compliance with national standards

Community Outreach Duties

Represent BBBSNM at public events and manage informational booths

Build relationships with schools, tribal partners, and community organizations

Support volunteer mentor recruitment and child enrollment

Maintain MOUs with school districts and ensure smooth program operations

Respond to inquiries from families and volunteers, guiding them through enrollment and matching

Help families connect with additional community resources

Support program growth across BBBSNM service areas

Minimum Qualifications

High school diploma or GED

Must meet one of the following:

Bachelor’s degree in a relevant field (or within six months of completion)

Associate degree or two years of higher education plus two years of related experience

Four years of relevant work experience in youth services, social work, or related fields

Strong communication and confidentiality skills

Proficiency in Microsoft Office and standard office equipment

Valid NM driver’s license, insurance, and access to a personal vehicle

Ability to work collaboratively with diverse stakeholders

Preferred Qualifications

Experience working with both youth and adult populations

Familiarity with New Mexico’s cultural and economic landscape

Bilingual (English/Spanish)

Physical Demands

Ability to sit at a desk and use a computer for extended periods

Stand or sit for outreach presentations and events

Travel throughout New Mexico, including rural areas and varied weather conditions

Climb stairs and carry materials in buildings without elevators

Lift up to 20 lbs unassisted, 40 lbs with assistance

Communicate clearly in person and by phone

Work Environment

Office-based with regular travel to community venues and schools

Fast-paced, collaborative setting with flexible hours

Equipment Used

Standard office equipment (computer, phone, copier, scanner)

Equal Opportunity Employer

Big Brothers Big Sisters of New Mexico is committed to diversity and inclusion. We provide equal employment opportunities to all individuals regardless of race, religion, gender, sexual orientation, age, or disability.

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