Commonwealth Auto Group
AFTERNOON/SATURDAY OFFICE ASSISTANT/RECEPTIONIST
Commonwealth Auto Group, Lawrence, Massachusetts, us, 01842
AFTERNOON/SATURDAY OFFICE ASSISTANT/RECEPTIONIST
This range is provided by Commonwealth Motors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range We are seeking an EVENING/SATURDAY Office Assistant/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for receiving payment from customers for service, parts and sales.
Hours: Monday–Thursday 3PM–7PM; Friday 3PM–6PM; Saturday 7:30AM–6PM (required). Starting at $18+ per hour.
Commonwealth Motors has been a family owned and operated business since 1991. Our employees have always been the main focus in helping to grow our business into the largest dealer group north of Boston. A proud member of the Commonwealth and of Lawrence, MA, we also recognize the value of giving back to the community. That’s why we’ve given back to a variety of local charities and youth organizations throughout the 20+ years we’ve been here. The customer always comes first but without great employees we could not achieve this.
What We Offer
Paid Training
Growth opportunities
Family owned and operated
Clean and friendly work environment
Responsibilities include but are not limited to the following
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct customers to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Ability to communicate customers' interests, needs and requests to management and sales personnel
Professional personal appearance
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Base pay range We are seeking an EVENING/SATURDAY Office Assistant/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the caller's business, and direct the caller to their destination. This position will also be responsible for receiving payment from customers for service, parts and sales.
Hours: Monday–Thursday 3PM–7PM; Friday 3PM–6PM; Saturday 7:30AM–6PM (required). Starting at $18+ per hour.
Commonwealth Motors has been a family owned and operated business since 1991. Our employees have always been the main focus in helping to grow our business into the largest dealer group north of Boston. A proud member of the Commonwealth and of Lawrence, MA, we also recognize the value of giving back to the community. That’s why we’ve given back to a variety of local charities and youth organizations throughout the 20+ years we’ve been here. The customer always comes first but without great employees we could not achieve this.
What We Offer
Paid Training
Growth opportunities
Family owned and operated
Clean and friendly work environment
Responsibilities include but are not limited to the following
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct customers to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Ability to communicate customers' interests, needs and requests to management and sales personnel
Professional personal appearance
Bilingual a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr