GI Alliance
Overview
Front Desk Coordinator I at GI Alliance. This role involves front office support, patient check-in/out, and coordinating clerical tasks for the office. Responsibilities
Answer and screen high volume telephone calls in a courteous manner and record messages for providers and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Check-in patients upon arrival and check-out upon departure. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Verify account balances and refunds for accuracy and provide information to patients regarding unpaid balances. File records in appropriate sections of patient charts in EMR. Prepare patient charts in advance and scan documents into EMR. Transcribe letters and create forms as needed. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned. Qualifications
Education:
High school diploma or GED. Experience:
Minimum of two years of experience in a medical office, front office or scheduling experience preferred. Requirements For Level I Status:
Entry level (1-4 years experience) or meet basic requirements with need for additional supervision. Excess of 4 years experience if meeting only basic requirements with need for additional supervision. Performance Requirements
Knowledge of clinic policies and procedures. Knowledge of computer programs and applications. Knowledge of basic arithmetic to balance and reconcile figures. Skill in operating office equipment and handling paperwork/filing. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Ability to learn/use Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands and to organize and prioritize tasks effectively. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values diversity of thought, experience, perspective, culture, and background. Please Note: All job offers are contingent on successful completion of pre-employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please. EEO/AA-M/F/disabled/protected veteran Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries
Hospitals and Health Care
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Front Desk Coordinator I at GI Alliance. This role involves front office support, patient check-in/out, and coordinating clerical tasks for the office. Responsibilities
Answer and screen high volume telephone calls in a courteous manner and record messages for providers and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Check-in patients upon arrival and check-out upon departure. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Verify account balances and refunds for accuracy and provide information to patients regarding unpaid balances. File records in appropriate sections of patient charts in EMR. Prepare patient charts in advance and scan documents into EMR. Transcribe letters and create forms as needed. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned. Qualifications
Education:
High school diploma or GED. Experience:
Minimum of two years of experience in a medical office, front office or scheduling experience preferred. Requirements For Level I Status:
Entry level (1-4 years experience) or meet basic requirements with need for additional supervision. Excess of 4 years experience if meeting only basic requirements with need for additional supervision. Performance Requirements
Knowledge of clinic policies and procedures. Knowledge of computer programs and applications. Knowledge of basic arithmetic to balance and reconcile figures. Skill in operating office equipment and handling paperwork/filing. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Ability to learn/use Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands and to organize and prioritize tasks effectively. GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values diversity of thought, experience, perspective, culture, and background. Please Note: All job offers are contingent on successful completion of pre-employment criminal history check. NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION. No phone calls or agencies, please. EEO/AA-M/F/disabled/protected veteran Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries
Hospitals and Health Care
#J-18808-Ljbffr