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SKIN AND CANCER INSTITUTE

Medical Back Office Assistant

SKIN AND CANCER INSTITUTE, Merced, California, United States, 95343

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Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position Work Location:

3150 G ST., STE. D | MERCED, CA 95340

The Back Office Medical Assistant plays a vital role in supporting clinical operations by assisting providers with patient care, performing clinical procedures, and maintaining accurate medical records. This position ensures smooth patient flow, adheres to compliance standards, and contributes to a positive patient experience.

What You’ll Do: Clinical Responsibilities

Deliver quality customer service and maintain established quality control standards

Escort patients to exam rooms according to company standards

Coordinate patient care as directed by physicians, company standards and policies

Prepare patients for exams and procedures, including taking medical histories and explaining procedures

Perform and record patient visit intake

Assist during dermatological procedures like biopsies, excisions, phototherapy, and cosmetic treatments

Assist in basic lab tests, including skin scrapings or swabs for analysis

Apply topical medications or dressings under the direction of a dermatologist

Photograph skin conditions for documentation and before/after comparisons

Record patient care documentation in the medical record accurately and in a timely manner

Perform other various patient care activities to assist providers

Respect patient confidentiality always

Organize exam and treatment rooms, stock and clean rooms and sterilize instruments

Ensure prescriptions are sent at the time of the patient’s visit

Sterilize instruments and maintain exam room cleanliness in compliance with health and safety regulations

Patient Education & Support

Educate patients on skin care routines, including post-procedure care and sunscreen use

Explain treatment plans and follow-up instructions to help patients understand their care journey

Provide emotional support, especially for patients dealing with chronic skin conditions or cancer

Administrative Responsibilities

Greet and check in patients, verifying their information

Schedule appointments and manage calendars for follow-ups and procedures

Answer phones, messages, Klaras and handle inquiries including medication refills and basic questions

Make outbound calls timely as necessary

Manage pharmacy, billing and insurance paperwork, including processing payments and contacting insurers as necessary

Order and maintain medical supplies to ensure inventory is stocked and organized

What We’re Looking For: Required Skills / Abilities

Strong clinical skills and attention to detail

Excellent communication and interpersonal abilities

Proficiency in HER systems and Microsoft Office Suite

Knowledge of medical terminology and clinical procedures

Ability to multitask and work in a fast-paced environment

Education & Experience

High school diploma or equivalent required

Completion of an accredited Medical Assistant program is a plus

Certification (CMA, RMA, or equivalent) preferred

1–2 years of clinical experience in a medical office preferred

What We Offer:

Competitive salary and benefits

Health, dental, vision, and ancillary insurance options

401K retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to careers@skinusa.com. We can’t wait to meet you!

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

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